Norwegian Epic Review

4.5 / 5.0
4,418 reviews

This is terrible service all over the ship...there is none

Review for the USA Cruise on Norwegian Epic
User Avatar
meysad
6-10 Cruises • Age 70s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Nov 2016
Cabin: Aft-Facing Balcony

We chose this cruise because we wanted to spend time with our children and their spouses. We all work very hard and live in the same city but thought it was time to spend liesure time together. This cruise was a terrible disappointment as far as service and what we paid for. NCL never again! The entertainment was never available if you didnt "book a reservation " the first day. jThis was impossible to do . We didnt get to our cabin until after 6 pm. We were pretty well contained in the buffet dining area for the afternoon and then had no suitcases to freshen up before dinner. Even the freestyle dining was only attained by reservation! We had most of our meals buffet style because of this. On the last evenig of the cruise we were finally able to see a show the Burning the floor, .Hard to enjoy for the late hour, started at 9:30. We were a party of 10 adults and 2 young adult grandchildren and we were just glad to be able to get an elavator to debark in port. Like I said before never with NCL again!! I would certainly support a class action suit with any other passengers!

Cabin Review

Aft-Facing Balcony

Cabin B1

Our steward was very nice and took good care of us in spite of all the disappointments we encountered.

previous reviewnext review

Find a Norwegian Epic Cruise from $309

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.