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My husband and i love viking we love traveling with them. This time we used the free airfare promotion and let me tell you not worth the free! Viking travel department needs to step it up. everyone we talked to was booked out of their local airport and not with that local airports hub airline. I live in salt lake city, delta is the hub airline, we were booked on american airlines. others on our ship experienced the same issue. So we were booked on a red eye flight, so after working all day, leaving work, packing and getting to the airport to catch a 12:15 am flight i was already awake more than 18 hours. We land in north carolina and have a 4 hour layover. then we board and have another flight into san juan. The pick up at the airport process was fine, we got to the ship and checked in easily and got to our room. The cabin was delightful, the first meal on the ship we made reservations for manfridi's italian, glad we did, it was the best meal of the cruise. it was so wonderful we made another reservation for another night. (Thanksgiving Dinner Night, since there was no real Thanksgiving meal on the ship) The liv spa was my favorite location on the ship, i loved the snow grotto and the nordic spa experience, i booked a massage with maria from norway and she was wonderful. It was very relaxing and the massage table is heated, and it moves up and down, it helps you get up off the bed like a hospital bed. It was so nice. the pool in the spa and the hot tub and sauna and steam room got plenty of use. but mostly i liked to go and get the affirmations every day. the star theater was nice but honestly i liked watching movies in bed with my husband at night alone. The laundry service was a huge plus to cruising, because i was able to pack a lot less and bring more souvenirs home. The laundry soap is automatically added to the machine for you, so you do not need to pack your own. The laundry room itself has a tv and a couch so you can sit and watch your clothes and a movie. The west indies explorer included tours were nice, but i was hoping for more walking tours and less bus tours. The only walking tour the entire time was old san juan. It was great, the workout is what i was hoping for. like the river boat cruises you get some walking and learning. but with ocean cruises you get tour guides and a bus and some of the tour guides were really hard to understand. the optional excursions were worth the money most of the time. El yunque rainforest drive, was beautiful. sea trek helmet diving, the water was murky and you could not see a lot of fishes, the advertisement showed a lot of fish.. It was kind of a let down the day we went. harrison's cave was awesome! st. Kitts scenic railway was an awesome tour. mix and match perfume class in st. Martin worth every penny, the butterfly farm, sad do not waste your money, the snorkel tour was also much better than the helmet dive. The snorkle at shipwreck and turtle cove was awesome in st. Thomas. the legendary kon tiki was not as advertised. Now onto getting off the ship... What a nightmare, you are relaxed and had a great cruise, let me start off with this... You had to get your luggage out in the hall at 10:00 the night before, your carryon luggage needed to have all the stuff you needed for the next morning. you get up at 6:00 then go battle for breakfast with everyone else because we all have to be off the boat no later than 9:30 am. the trip to the airport was fine, but they drop you off and leave you there, and if your flight is not taking off till 3:00 in the afternoon you were stuck at the ticket area waiting to check in for your flight for a minimum of 3 hours. Then when you can check in you have to go wait at your gate for another 4 or so hours. and you were lucky if they even had your flight booked. Several people still had their flights as "pending" when they got to the airport and viking customer service was not even open for 4 more hours after they were supposed to check in. So a lot of people had to purchase their own tickets to get home because viking travel department with the viking free air promotion royally screwed up. Talk about leaving a sour taste in someones mouth after a wonderful and relaxing cruise to deal with that. It was not fun. so if you book a viking cruise reconsider the free air!

Viking Ocean Cruise A++ / Viking Travel Arrangements F

Viking Star Cruise Review by REAEmilyJones

6 people found this helpful
Trip Details
  • Sail Date: November 2016
  • Destination: Caribbean
My husband and i love viking we love traveling with them. This time we used the free airfare promotion and let me tell you not worth the free! Viking travel department needs to step it up. everyone we talked to was booked out of their local airport and not with that local airports hub airline. I live in salt lake city, delta is the hub airline, we were booked on american airlines. others on our ship experienced the same issue. So we were booked on a red eye flight, so after working all day, leaving work, packing and getting to the airport to catch a 12:15 am flight i was already awake more than 18 hours. We land in north carolina and have a 4 hour layover. then we board and have another flight into san juan. The pick up at the airport process was fine, we got to the ship and checked in easily and got to our room.

The cabin was delightful, the first meal on the ship we made reservations for manfridi's italian, glad we did, it was the best meal of the cruise. it was so wonderful we made another reservation for another night. (Thanksgiving Dinner Night, since there was no real Thanksgiving meal on the ship)

The liv spa was my favorite location on the ship, i loved the snow grotto and the nordic spa experience, i booked a massage with maria from norway and she was wonderful. It was very relaxing and the massage table is heated, and it moves up and down, it helps you get up off the bed like a hospital bed. It was so nice. the pool in the spa and the hot tub and sauna and steam room got plenty of use. but mostly i liked to go and get the affirmations every day. the star theater was nice but honestly i liked watching movies in bed with my husband at night alone.

The laundry service was a huge plus to cruising, because i was able to pack a lot less and bring more souvenirs home. The laundry soap is automatically added to the machine for you, so you do not need to pack your own. The laundry room itself has a tv and a couch so you can sit and watch your clothes and a movie.

The west indies explorer included tours were nice, but i was hoping for more walking tours and less bus tours. The only walking tour the entire time was old san juan. It was great, the workout is what i was hoping for. like the river boat cruises you get some walking and learning. but with ocean cruises you get tour guides and a bus and some of the tour guides were really hard to understand. the optional excursions were worth the money most of the time.

El yunque rainforest drive, was beautiful. sea trek helmet diving, the water was murky and you could not see a lot of fishes, the advertisement showed a lot of fish.. It was kind of a let down the day we went. harrison's cave was awesome! st. Kitts scenic railway was an awesome tour. mix and match perfume class in st. Martin worth every penny, the butterfly farm, sad do not waste your money, the snorkel tour was also much better than the helmet dive. The snorkle at shipwreck and turtle cove was awesome in st. Thomas. the legendary kon tiki was not as advertised.

Now onto getting off the ship... What a nightmare, you are relaxed and had a great cruise, let me start off with this... You had to get your luggage out in the hall at 10:00 the night before, your carryon luggage needed to have all the stuff you needed for the next morning. you get up at 6:00 then go battle for breakfast with everyone else because we all have to be off the boat no later than 9:30 am. the trip to the airport was fine, but they drop you off and leave you there, and if your flight is not taking off till 3:00 in the afternoon you were stuck at the ticket area waiting to check in for your flight for a minimum of 3 hours. Then when you can check in you have to go wait at your gate for another 4 or so hours. and you were lucky if they even had your flight booked. Several people still had their flights as "pending" when they got to the airport and viking customer service was not even open for 4 more hours after they were supposed to check in. So a lot of people had to purchase their own tickets to get home because viking travel department with the viking free air promotion royally screwed up. Talk about leaving a sour taste in someones mouth after a wonderful and relaxing cruise to deal with that. It was not fun. so if you book a viking cruise reconsider the free air!
REAEmilyJones’s Full Rating Summary
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Cabin Review

Cabin 4036
Viking ocean cruise, all cabins have a balcony and it is spacious enough to eat breakfast and enjoy the view while on the ocean. the bathroom is nice, and heated floors and heated mirror to prevent fogging, excellent frejya bath products exclusive to viking ocean cruise ships. the bed is comfortable, the linins are wonderful, the bed is great to relax in while you are charging your phone and watching some of the well selected entertainment movies on your tv.

Port & Shore Excursion Reviews