We choose this cruise as a family get together holiday, assuming it being most convenient for our group of 6, comprising 4 sisters and 2 of their husbands, as one of my sister who has just been diagnosed with a muscular degenerative diseases. The whole experience was a farce, totally unlike other cruises we have ever been to, and we have been a few!! Their fixed time dining was asked whoever booked the fixed time to congregate in front of their various restaurants and queue in, without any fixed table allocated, so it was like scrambling for a table every night ....the menu is a combination of western and Chinese food... the portion sizes varies and you never know what you will be getting!! Flounder, salmon turned up when you order black cod etcetc.....the services random to the extreme, especially of you have the second seating, the staff just rushed you through the courses. Many of them only speak only mandarin, and if you not know their language...you are stuck!! Even the broadcast, only English and mandarin, but actually half of the cruisers are Hong Kong residents who only generally speak English.
But I think the worst is the staff attitude and poor management/organisation skill, for example , getting off from the port of kochi in Japan. Cruisers were asked to queue since noon for shuttle bus tickets that not start being distributed until well after 1, and supposedly use the ticket number to queue for disembarking from ship.... but the numbers allocated were being totally disregarded and people 'fought' to get out first, total chaos, scuffles, temper flared, near riotous situation which I have photos to prove!! When I enquire if any consideration could be given to my sister....just a flat no.....no queue for disabled, children....etcetc..
The quality of the food is sub standard, never seen such awful quality on a reputable cruise ship. The cheapest ingredients just cook together, trays of dried bean curds, beans, carrots.....same food , day in day out....use 'broken rice'....the worst grade of rice.....etcetc.