Norwegian Epic Review
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About 50 members of my running group and my best friend chose to go on this cruise. Overall, I had a good time, but it was largely in spite of the service on the Epic.
I suspect that they have built a ship that simply holds too many people for the public spaces available. I bought the drink package and dining upgrade. At times I waited more than 30 minutes for a drink before the bartender would serve me. Most of the restaurants with the upgrade were constantly booked. It took more than three hours to get off the boat in Grand Cayman, and that destroyed our original plans for my best friend's birthday. (I've never had such a long wait on other cruise ships.)
The room was tired and not clean--there were smears on the wall by my bed that looked like boogers, the carpet was stained in multiple places, there was paint and dried food on the balcony (either they are washing Froot Loops off an upper deck or kids are throwing them), the door between our deck and the adjoining one banged in the wind, the lights in half the room turned themselves off every 30 minutes (electrical short?) and the thermostat was broken (though they fixed that one.)
Cabin Review
Mid-Ship Balcony
The room was tired and not clean--there were smears on the wall by my bed that looked like boogers, the carpet was stained in multiple places, there was paint and dried food on the balcony (either they are washing Froot Loops off an upper deck or kids are throwing them), the door between our deck and the adjoining one banged in the wind, the lights in half the room turned themselves off every 30 minutes (electrical short?) and the thermostat was broken (though they fixed that one.)
While the room was well stocked when we checked in, that was the last time that we had a full assortment of towels, coffee and stirring sticks. After a couple of days of using the same towel (and reusing a wet one after a two shower day) I took to restocking our room myself from the carts in the hall.