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Freedom of the Seas Review

4.0 / 5.0
Editor Rating
2404 reviews
28 Awards

I wanted to love you... but

Review for Freedom of the Seas to the Eastern Caribbean
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CruiserDee
10+ Cruises • Age 40s

Rating by category

Cabin
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Additional details

Sail Date: Oct 2016
Cabin: Deluxe Oceanview Stateroom with Balcony

The reviews on this ship were very high so I wanted to give Royal another try. Unfortunately the service on this ship was not as good as we have had on other ships. The staff genuinely seemed upset all the time. But first things first, We cruised October 2nd with the threat of Hurricane Matthew looming. Even with this embarkation went very smoothly. All aboard was pushed up so we could leave port early as we had an itinerary change. No big deal. We went up to the buffet and there were loads of staff members placing us in the specialty restaurants in order to get tables. There wasn't a lot of gluten free fare here which is no problem on Royal because they have a deli and a pizza place that have gluten free fare... right? NOT! On this ship during embarkation and disembarkation they do not serve gluten free fare. Which I do not understand. All the other Royal ships I have sailed did not have this issue. So the first day was a challenge.

We went to the mytime dining that night to learn it was not true anytime dining. They prefer you make a reservation but it is not required. We were told that we were going to get the menu for the next day so we could pre order our gluten free meals but it never came and we wanted to go see the movie. It wasn't a big deal because we were going to Sabor the next night. Also the menu has gluten free items on it already so we could order from them. After the movie we were starving and couldn't get pizza, nor anything at the deli, AND the buffet was closed. Thank god for Johnny Rockets! It was literally the only place we could go to get food. They were nice and accommodating and even made us a grilled chicken salad to go with our burgers! At least that was a win. We did have fun on this cruise. If you can't have fun on a cruise you are doing it wrong. It is just unfortunate that the meals were a constant challenge. The next time we ordered off the menu the items with the gluten free symbol could not be made because we didn't pre order them. This again was not how the other Royal ships have treated us in the past. Also the maitre D was now handling our meals and reservations. And they still were challenged. I have never been told no so many times in my life.

But we saw some movies, sat in the sun, got to eat sometimes and there was always a bar open. The shows at night were decent but I was expecting Broadway at Sea and there weren't any musicals on board. The ice show was exciting. But the in room tv was boring and the 3D movie you really could not see.

Cabin Review

Deluxe Oceanview Stateroom with Balcony

Cabin E2

Cabin was on the "hump". Expected a larger balcony or room but it was the same as our friends who had a regular balcony cabin.

Port Reviews

Perfect Day at CocoCay

This port was knocked off the itinerary because of Hurricane Matthew. We went to San Juan instead. Have been many time. Lovely port.

St. Thomas

Took a cab tour outside of the ship. We had a nice time but the island seems to be getting more and more run down.

St. Maarten

Just a little shopping in town. We were the only ships in port at all of our stops and that made for very aggressive vendors.

Port Canaveral (Orlando)

We stayed in CoCoa Beach overnight before the cruise and we always have a good time. A NY pizza has a great gluten free menu.

10 Helpful Vote

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