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We chose this cruise as it was very reasonable and the ports were appealing . Firstly the flight into Genoa was horrific the turbulence and the terrible landing dare I say by a woman pilot was the worst ever and we are seasoned travellers ! Standard (so we were told) 25 euro taxi transfer to the port Embarkation was long and arduous people pushing in ,long queues, total disorganisation . The ship was magnificent the crystal staircase the bars and restaurants all beyond expectations. Our cabin a balcony on the eleventh deck also gorgeous and spacious we had a lovely shower room and a decent sized balcony. The bed had a Super king memory foam topper again wonderful and comfortable , also great pillows. We ate in the buffet the first night and start as you mean to go on and they certainly did apart from a fantastic four cheese pizza everything else was lukewarm insipid and tasteless. Raw burgers I showed it to the lovely Bulgarian waiter all he could say was Sorry , The salads were bruised as was the fruit , and the bread rolls were very hard Every day the same desserts were served fruit tart ,chocolate cake, cheesecake ,choux buns all with the same custardy filling . Gala night we went to the dining room , luke warm king prawns 4 to be precise two pieces of lettuce and a lemon slice , seafood pasta containing one mussel!! the waiter laughed so much !!!! Shrimp risotto .... guess what no shrimps they may just as well of said Fish Surprise and that's the surprise there isn't any fish !! Fillet of beef ?? more like Birds eye beef in gravy pouch , cold broccoli cold potatoes, and hot baked Alaska !! Dreadful Terrible food No compulsory sanitization entering the Restaurant or Buffett , I pointed this out ,they looked at me as if I was an alien . No regular sanitizing of handrails, and not once did I see a cleaner in the washrooms . For the first time ever we did not tip the maid there was no service above and beyond , , a dirty glass stayed on the balcony three days it was swept once , No spare toilet roll and no tissues, and the same bedding for three days , appalling . The drinks package is well worth the money and by now we had turned to drink ! The best points our lovely waiter Sam always smiling and willing to help, Our lovely waitress from Mauritius such a lovely caring girl nothing was ever too much effort ,The lovely little Chinese girl who made us roar with laughter , and also one from Honduras , MSC are lucky to have these staff including the one in the main restaurant who laughed off the fishy business !! they were the highlight of the holiday .Anthony from the animation team such a lovely polite man and so beautifully dressed , Alex and his partner who kept us all dancing where do they get the energy? The ports , our complaint , docked too far from the towns with expensive fares we were charged thirty euros by a taxi driver in Casablanca we went 500yds disgusting . Disembarkation .. we did not wait we couldn't wait to get off and just got off early there was no real checking our bags were there so all was good , The extra night in Genoa well that is another story do not expect to see too many Italians !! the compulsory taxi fare of 25 was now 19 euros !!

Never Again Italienne !!

MSC Splendida Cruise Review by neveragainmsc

7 people found this helpful
Trip Details
  • Sail Date: November 2016
  • Destination: Mediterranean
  • Cabin Type: Balcony Stateroom – Fantastica
We chose this cruise as it was very reasonable and the ports were appealing .

Firstly the flight into Genoa was horrific the turbulence and the terrible landing dare I say by a woman pilot was the worst ever and we are seasoned travellers !

Standard (so we were told) 25 euro taxi transfer to the port

Embarkation was long and arduous people pushing in ,long queues, total disorganisation .

The ship was magnificent the crystal staircase the bars and restaurants all beyond expectations.

Our cabin a balcony on the eleventh deck also gorgeous and spacious we had a lovely shower room and a decent sized balcony.

The bed had a Super king memory foam topper again wonderful and comfortable , also great pillows.

We ate in the buffet the first night and start as you mean to go on and they certainly did apart from a fantastic four cheese pizza everything else was lukewarm insipid and tasteless. Raw burgers I showed it to the lovely Bulgarian waiter all he could say was Sorry ,

The salads were bruised as was the fruit , and the bread rolls were very hard

Every day the same desserts were served fruit tart ,chocolate cake, cheesecake ,choux buns all with the same custardy filling .

Gala night we went to the dining room , luke warm king prawns 4 to be precise two pieces of lettuce and a lemon slice , seafood pasta containing one mussel!! the waiter laughed so much !!!! Shrimp risotto .... guess what no shrimps they may just as well of said Fish Surprise and that's the surprise there isn't any fish !! Fillet of beef ?? more like Birds eye beef in gravy pouch , cold broccoli cold potatoes, and hot baked Alaska !!

Dreadful Terrible food

No compulsory sanitization entering the Restaurant or Buffett , I pointed this out ,they looked at me as if I was an alien .

No regular sanitizing of handrails, and not once did I see a cleaner in the washrooms .

For the first time ever we did not tip the maid there was no service above and beyond , , a dirty glass stayed on the balcony three days it was swept once , No spare toilet roll and no tissues, and the same bedding for three days , appalling .

The drinks package is well worth the money and by now we had turned to drink !

The best points our lovely waiter Sam always smiling and willing to help, Our lovely waitress from Mauritius such a lovely caring girl nothing was ever too much effort ,The lovely little Chinese girl who made us roar with laughter , and also one from Honduras , MSC are lucky to have these staff including the one in the main restaurant who laughed off the fishy business !! they were the highlight of the holiday .Anthony from the animation team such a lovely polite man and so beautifully dressed ,

Alex and his partner who kept us all dancing where do they get the energy?

The ports , our complaint , docked too far from the towns with expensive fares we were charged thirty euros by a taxi driver in Casablanca we went 500yds disgusting .

Disembarkation .. we did not wait we couldn't wait to get off and just got off early there was no real checking our bags were there so all was good , The extra night in Genoa well that is another story do not expect to see too many Italians !! the compulsory taxi fare of 25 was now 19 euros !!
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Cabin Review

Balcony Stateroom – Fantastica
Cabin B2 11118
lovely cabin
Piero della Francesca Deck Inside Cabins, Outside Cabins, Balcony Cabins