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Azura Review

4.0 / 5.0
Editor Rating
714 reviews
7 Awards

Disappointing

Review for Azura to Transatlantic
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kitkatkaz
10+ Cruises • Age 60s

Rating by category

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Additional details

Sail Date: Oct 2016
Cabin: Inside Stateroom

Hygiene was a concern, a used tissue on the gangway on embarkation. Cabin was OK, but was unwell and had nosebleeds, told by cabin steward when asking for clean sheets that this was not a hotel and they change the sheets every 3 days. No towel art at all during our stay, part of the cruising experience. Asked for water from waiters ,either ignored, took 20 minutes to arrive or looked at like I was a piece of muck, yet people ordering alcohol got their drinks immediately. Hygiene in buffet, whilst there were hand cleaners no-one insisted on people using. A lot of the staff were wonderful and helpful, especially the breakfast waiting staff and also the waiting staff in the Oriental. Food was average, nothing special, the food that was of a suitable standard you were required to pay extra. P&O never missed a chance to grip more money. The ship broke down in the Azores, delayed 1 and a half days there, but ship caught up almost on the time. Captain left the ship in St Maarten, he was the lucky one, I would say, another person had died during the cruise and the body was down in the medical and another was ambulanced off at St Maarten. Tragedy continued when a mini-bus on one of P&O's overpriced excursions had a head-on collision resulting in one death and several in intensive care. The next port, a water taxi sprung a leak and the passengers had to be rescued by lifeboat. The ship was jinxed, the moral of people was low generally. Making cruises cheap unfortunately seems to attract a different demographic than I have experienced on past cruises. The P&O experience continued on the flight home, with Thomsons who are usually great for long haul flights, charging £2.50 for a coffee which would normally be free. I would not go on P&O again if it was free or if I was paid. I could go on...

Entertainment wasn't bad. The horseracing event was painful on the ears because the Geordie girl from entertainment team, whilst a lovely girl, screeched so loud it grinds on your nerves.

We were originally a party of 4, reduced to two for unforeseen circumstances, and we two left behind would never have chosen or booked this cruise, usually travel Princess or Carnival or other similar standard.

Cabin Review

Inside Stateroom

Cabin OC

if you weren't out of your cabin by 8am the last day you had to pay a fee to P&O. May be the cabin steward was right, this is not a hotel, for a hotel would allow you to check out at 11am!

5 Helpful Votes

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