I chose this cruise line due its reputation for providing the finest cuisine at sea, and its reputed service provided by the high crew to staff ratio. We sailed from Piraeus Greece to Dubai on a 20 day cruise and were really looking forward to our concierge balcony stateroom which was our first disappointment.
The cabin furniture had seen better days and was covered in a dark varnish which gave the room a gloomy feel. The carpet badly needed a shampoo as it had a stained and dirty appearance. The bathroom was very small and god help you if you dropped the soap whilst in the shower cubicle. We have had better cabins on other cruise lines and wonder how Oceania can label it concierge and price it as such. On the plus side, were the efficient and friendly cabin staff.
The two speciality dining venues whilst imposing no surcharge failed to impress. The steaks in the Pole Grill were overcooked (my medium rare steak came well done) and was as tough as old boots
The grand dining room was probably the best choice for evening meals as It provided adequate fare on a consistent basis and occasionally provided excellent meals.
The terrace cafe was simply a disgrace. Food that should have been served hot was barely warm. Food hygiene was poor. Whilst in some ports, the food was left uncovered and much enjoyed by the large number of flies that chose to settle on it.. When asked why the food was not covered, I was told that it should be!! I then asked why it wasn't, I was given a shrug. Little things like warm milk being served with breakfast cereals or pots of tea filled with water that clearly wasn't hot enough to make a proper cup of tea are examples of the lack of detail one wouldn't expect on a ship of this class. Food overall fell short of the boast that Oceania provides the best cuisine at sea.
The coffee shop was serviced by the most surly of staff who clearly didn't want to be there
Entertainment and guest speakers were second rate at best
Excursion were overpriced as were the drinks on board.
I have enjoyed cruising on many different lines and can say in all honesty that Oceania Nautica's cuisine, entertainment and service fell short of all of them. In short Nautica was overpriced and overrated.
The cabin was classed as concierge A1 and carried a price tag to match. In reality it was an average balcony stateroom that one would find on most cruise lines at a much lower cost.