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We were trying out the cruise from our travel agent and loved the service and the cruise, this was a good Royal Caribbean cruise. The other cruises were less hospitable, but this Indian and Philippines hospitality crew was simply fantastic, they did everything to make it great. They explained the services well and followed up. I also liked the front desk manager, captain great friendly. It was not the best for kids and the maintenance on the ship rooms was poor. Things broke down often, we were not able to get sleep. I loved the dining experience, but the chef got the dietary requests wrong consistently. However there were options, so we adjusted easily. Cruise was cleaner than the average ship and was not over crowded. Shopping was very good. Casino was great, but the casino dealers were terrible. I was trying my hand at new games and they were not friendly. I lost a lot of money for the rules at the cruise tables. And its not like there is a board explaining them! Overall still very good recommend highly.

Great hospitality for adults, (not great for kids)

Empress of the Seas Cruise Review by greenblue

Trip Details
  • Sail Date: November 2016
  • Destination: Bahamas
We were trying out the cruise from our travel agent and loved the service and the cruise, this was a good Royal Caribbean cruise. The other cruises were less hospitable, but this Indian and Philippines hospitality crew was simply fantastic, they did everything to make it great. They explained the services well and followed up. I also liked the front desk manager, captain great friendly.

It was not the best for kids and the maintenance on the ship rooms was poor. Things broke down often, we were not able to get sleep.

I loved the dining experience, but the chef got the dietary requests wrong consistently. However there were options, so we adjusted easily.

Cruise was cleaner than the average ship and was not over crowded.

Shopping was very good.

Casino was great, but the casino dealers were terrible. I was trying my hand at new games and they were not friendly. I lost a lot of money for the rules at the cruise tables. And its not like there is a board explaining them!

Overall still very good recommend highly.
greenblue’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 3 to 6
Ages 7 to 9
Ages 10 to 12
Service
Onboard Experience
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Cabin Review

Cabin
lot of issues with the room, maintenance was slow to respond.

cabin was clean, but very tight!
  Empress of the Seas Deck Plans

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