Celebrity Summit Review

4.0 / 5.0
2,484 reviews

Horrible, Never with Celebrity Cruise line again!

Review for the Southern Caribbean Cruise on Celebrity Summit
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scottmmckinney
First Time Cruiser • Age 30s

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Sail Date: Nov 2016
Cabin: Ocean View 6

Celebrity Summit to Southern Caribbean on November 5th 2016; this is the first cruise my wife and I have been on and I would never consider another cruise with Celebrity even if they paid me to go on it! My family and I felt very unwelcome on the boat from the moment we began to board and met the first rude employee who doesn't want to be there. The overall mood and experience on the boat is just very negative and we couldn't wait to get off. The boat is extremely boring while on board due to lack of restaurants and entertainment, it felt like the last cruise before they went out of business. Every single one of the employees are all foreign and can barely speak English, they are rude and act like they hate their jobs at Celebrity Cruises. These are not the type of people I want to spend my vacation around or pay a cruise line to be treated poorly.

All the pools and hot tubs are packed all day and evening with senior citizens. The people that cannot fit in the overcrowded pools and hot tubs are running around in speedos and bikinis that expose way too much skin for their age. Everything on the boat closes down at 9pm, including the pools and bars, so you have no choice but to head back to the cramped out dated room and go to bed in the worst mattress you will ever encounter in your life. If you smoke, its forbidden anywhere except where they tell you its allowed otherwise you will be charged $250, I felt like a criminal for trying to enjoy my vacation and have a smoke. If you want to enjoy your vacation by having a drink and cigarette, its not allowed unless there is an open seat in their very limited "smoking areas", what a joke. The cruise line doesn't want to ruin other non-smoking people's vacation by letting their guests smoke on their balcony or at any bars, but they will let all these senior citizens run around wearing underwear and thongs, absolutely horrible business management.

You are assigned a "room attendant" in which you rarely see unless he's knocking at the door or bothering you, asking when your leaving so he can make the bed. The boat is the complete opposite of luxury, it feels like an old worn out motel; several of the lights in our room were not working, the mini fridge items are warm, the balcony is all rusty, the mattress is horrible, everything is outdated, I could go on and on all day, im just happy we are off the ship! Oh and even if you have a beverage package, you cannot drink the items in the room mini fridge because those are not free. You can drink a Coke or water from the fridge, but then you have to walk downstairs and get a free one with your beverage package and put it back in the fridge or they will charge you, mind boggling.

Cabin Review

Ocean View 6

Cabin 06

Horribly outdated, read the review, total joke.

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