14 night Japan and China Cruise from 16 to 30 October 2016 aboard Celebrity Millennium. From the moment we arrived at Yokohama Cruise terminal to the time we left Celebrity Millennium at Kai Tak, Hong Kong it was one issue after another on the ‘cruise from hell’.
Embarkation was a complete shambles taking more than an hour of queuing to get on the ship. I ask myself why we bothered getting on board. Disembarkation was also a complete shambles having a partner who is in a wheelchair and no one from celebrity to assist whilst expecting me to push a wheelchair and two large suitcases. This was despite requesting this in advance and being booked on a supposed half day excursion with central hotel drop off. We will look after you if you book a Celebrity shore excursion was the mantra. Well in reality this did not happen.
Standards have certainly slipped dramatically. Is certainly not modern luxury and therefore not true for Celebrity Millennium. The ship is like a disco with blaring music in the main atrium and piped music in oceanview café for example at louder than it needs to be.
If you want a restful cruise do not book this stateroom. Crew door in the corridor nearby constant banging, loud voices and sometime shouting from staff at all hours of the day or night.
Stateroom attendant the most unhelpful and obstructive attendant we have ever had onboard a cruise ship. Even refused to take our laundry on a number of occasions despite all the paperwork being filled in correctly in triplicate. Took once to guest relations who arranged for this to be done. Eventually gave up and brought our laundry home.
Loved Kobe but had to do everything ourselves due to the discrimination of staff for people in wheelchairs.
Very easy to do the bullet train yourself to Kyoto. Get port liner to main station then metro 1 stop to Shin Kobe. Door to door just over an hour from ship to Kyoto.
Got a taxi from the cruise ship to the atomic museum. The tourist bureau staff were fantastic unlike Celebrity staff who were discriminatory once again because my partner needs a wheelchair.
Tip go to the peace hall before going into the atomic museum.
Useful tip either get one of the maps with photos of the attractions on it or get the tourist bureau to write where you want to go in English and Japanese for the taxi drivers.
Loved Keelung. Very wheelchair friendly and local people very kind.
Took the train to Taipei which is under an hour and about 45p each way. Staff very kind and arranged wheelchair ramps for us.
Peace park behind the national museum worth a visit.
Been before and does the sampan ride round the bay.
Did not get off the ship.