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We were lucky enough to get a 2 for 1 deal with our cruise, so jumped at the opportunity. THis was our 6 th cruise but first with MSC. We have previously cruised on Royal Carribbean and Carnival. Our first impression was that it was a lovely ship with some quirky and confusing aspects. Accessing restaurants and public areas was like trying to navigate a maze. The safety drill was a very chaotic affair, with many people(including us) not knowing where to go. INteresting that many passengers choose not to attend the mandatory drill. UNfortunately the cruise was completely full. On the days when the dining rooms were closed navigating a table in the buffet was near impossible. Chaos also reigned in the pool areas where there were not nearly enough deck chairs for everyone. The dining room experience was pleasant with helpful staff. THe food was often near cold when served and lacked variety. Being an Italian ship I was hoping for an extensive And authentic Italian experience. OUr cabins were very pleasant and well laid out. THe stewards were very pleasant and efficient. The entertainment was very professional and enjoyable. COmmunication was badly lacking from the executive staff. PAssengers spread organisational details among themselves as here was none forthcoming from staff. Eg no one ever knew which gangway we were to use when going on shore excursions. many people went to the restaurant for lunch to find it closed. For what we paid, itwasstill an enjoyable cruise, but next time we will pay a little more for the extra quality.

Lovely ship; poor organisation

MSC Divina Cruise Review by gazndi

7 people found this helpful
Trip Details
  • Sail Date: November 2016
  • Destination: Eastern Caribbean
  • Cabin Type: Bella Interior Stateroom
We were lucky enough to get a 2 for 1 deal with our cruise, so jumped at the opportunity. THis was our 6 th cruise but first with MSC. We have previously cruised on Royal Carribbean and Carnival. Our first impression was that it was a lovely ship with some quirky and confusing aspects. Accessing restaurants and public areas was like trying to navigate a maze.

The safety drill was a very chaotic affair, with many people(including us) not knowing where to go. INteresting that many passengers choose not to attend the mandatory drill. UNfortunately the cruise was completely full. On the days when the dining rooms were closed navigating a table in the buffet was near impossible. Chaos also reigned in the pool areas where there were not nearly enough deck chairs for everyone.

The dining room experience was pleasant with helpful staff. THe food was often near cold when served and lacked variety. Being an Italian ship I was hoping for an extensive And authentic Italian experience.

OUr cabins were very pleasant and well laid out. THe stewards were very pleasant and efficient. The entertainment was very professional and enjoyable.

COmmunication was badly lacking from the executive staff. PAssengers spread organisational details among themselves as here was none forthcoming from staff. Eg no one ever knew which gangway we were to use when going on shore excursions. many people went to the restaurant for lunch to find it closed. For what we paid, itwasstill an enjoyable cruise, but next time we will pay a little more for the extra quality.
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Cabin Review

Bella Interior Stateroom
Cabin I1 12139
WEll laid out room with adequate space. lovely steward.
Guinone Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews