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Noordam Review

3.5 / 5.0
Editor Rating
788 reviews
31 Awards

Excellent Value

Review for Noordam to Australia & New Zealand
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pdpair
6-10 Cruises • Age 70s

Rating by category

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Additional details

Sail Date: Sep 2016
Cabin: Deluxe Ocean-View Verandah Stateroom

We booked the cruise many months ahead when great fares were offered for a trip of this length.

The ship is 10 years old and is showing signs of wear in some areas. The Lido Dining venue needs new furniture. Our cabin was located on Deck 5. It was very comfortable and quiet. The verandah added a lot to our time at sea because the weather was very pleasant most of the journey. Our cabin stewards, Hary & Sri, provided excellent service keeping things spotless and well organized every day. Dinner in the dining room was pleasant and not crowded or noisy during our visits around 8 p.m. Food was good to very good with more than a sufficient variety of choices for a long cruise when menus, by necessity, are repeated. Sanjaya (the maitre' d) and servers Paulus and Dewa provided great service. Abigail provided excellent service in the Pinnacle Bar. Service in the Lido was spotty. There didn't appear to be enough staff to handle rapid turnover of tables at during breakfast. At times, things appeared a bit disorganized. Main Office staff were extremely professional and helpful.

We, and several other passengers, complained about Internet service. Some software upgrades were made to the ship's system shortly after we departed. Following this activity AOL and YAHOO mail-server customers were unable to access email accounts. This situation wasn't rectified before we left the ship. Given the high cost and slow speed of Internet access, this was an unfortunate management decision that created a lot of ill will.

Cabin Review

Deluxe Ocean-View Verandah Stateroom

Cabin VC
6 Helpful Votes

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