Cold Food

We never got to use a lounge chair on deck, all full every single day. Very rude people actually pulled a chair away from me even though I stated It was taken.. Food pretty bad most nights in dining room. Buffet was crazy crowded with same salad selections every day. Food cold and blah.........

First night in dining room was horrible, waiter never asked how food was or if we needed anything. Would not make any substitutions at all, travel agent asked for us to be moved and the rest of the cruise the waiter was excellent.

Entertainment was excellent and beautiful costumes. Enjoyed music and dancing in lounges.

Annoying announcements were in several different languages..

Safety drill very disorganized. Long lines for buffet and any other service lines.

Would never recommend MSC to anyone.

Most staff personnel was excellent and very courteous. First day when we asked questions got sent to wrong deck level sometimes.

Excursions to San Juan rain forest excellent and also Bahama tour enjoyable.

nice room with plenty of storage. enjoyed the balcony. steward was excellent. His name was Kelvin/