Unfortunately, that is an apt description. While Walmart has its qualities, it does not have high quality service or products. I realize that the phrase is sometimes used in reference to the class of the customers of both, I am referring to the quality and service. It was ok. (but a huge disappointment from my previous cruise on the Freedom). The food was ok. The service was ok. Giving me two of the three shore excursions I booked was ok. (Oddly enough the same thing happened on the previous cruise and it was the same port that had the cancelled excursion). The service was ok. In fact, if you want an 'ok' cruise, this ship and cruise line should be on your list. Oh, unfortunately the stage shows were not ok. One was really good, they others all sucked. But the comedy shows were better; half were good and half sucked.