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BACKGROUND We booked this cruise over a year in advance, primarily for the itinerary. This was our second cruise on Millennium. This was our fourth cruise on Celebrity. This was our third Celebrity cruise in Aqua Class accommodations. We have sailed on over 100 cruises on various cruise lines during the past 30+ years. EMBARKATION IN YOKOHAMA We arrived at the pier at 1:00pm. Very long lines everywhere. Not very organized and not very well coordinated. Much (or all of this) was likely out of Celebrity’s control; however we have embarked in foreign parts all over the world and the experience at the Yokohama terminal was among the worst we have experienced. Time from curb to onboard was about one hour, 15 minutes. CABIN We were in a Deck 11 Aqua Class cabin. The balconies on Deck 11 do not have a roof. The weather on this cruise was not particularly favorable with many rainy days. This made the balcony a useless amenity since it had no cover. There were a couple of sea days with pleasant weather, but without a roof cover, the balcony was way too hot to use. We had friends in a Deck 9 Aqua Class cabin which had the advantage of Deck 10’s huge protective overhang over their balcony. Note-to-self-for future-cruises: never book a balcony room without a roof. Although we had previously sailed on Millennium, we did not remember the compact (i.e. miniscule) size of the bathrooms. We have been on airplanes with larger bathrooms than the Millennium’s. On a positive note, there was plenty of storage space, the heated mirror was a nice amenity and there was always plenty of hot water in the shower. The layout of the cabin was very efficient. Lots of storage space and available cubbies once we removed all the misc. advertising materials, posters, company brochures, etc. and stored them for the balance of the cruise under one of the life jackets in the closet. All of our luggage fit nicely under the beds. There was plenty of drawer and closet space for this 2 week cruise. The configuration of the closet rod and the hangers was of dubious design (very small hooks on the hangers that constantly got caught on the square-shaped closet rod.) The A/C worked, more-or-less efficiently. We did call for an A/C technician at least every third day because of a persistent and apparently endemic A/C system malfunction. (The unit would unexpectedly go into “heat” mode on its own.) On a positive note, the heater worked really well. Unfortunately, we really needed A/C on this warm weather cruise and not heat. DINNER DINING: BLU We had very good experiences dining in Blu on the Solstice-class ships. This is our first experience with “open sitting” in Blu. Our previous experiences had been fixed, assigned seating. With fixed sittings, we were always assured of our table, with the same waiter, at the same time every evening, without waiting. With the open-sitting concept, the wait time for a table (anytime between 8-8:30pm) was at least 15 minutes, and often 30-45 minutes. One evening, after waiting nearly an hour for a table, we bailed and went to the main dining room. With the main evening entertainment scheduled at 7:00pm and 9:00pm, we chose to go to the 7:00pm show, followed by dinner. Apparently, so did many other Aqua Class guests, which created an over-demand for seating between 8-8:45pm. DINING: BREAKFAST We frequently attempted the Oceanview Café buffet for breakfast. There was a nice, varied assortment of options available. Unfortunately, there were very rarely any tables available. Celebrity apparently recognizes this situation by placing cards on every table asking guests to “kindly vacate the table when finished with your meal so others may enjoy”. The polite suggestion card does not work. People occupy their table, complete their meal, and remain for hours; chatting with others over endless coffee, playing cards, checking email, etc. We often circled the room several times searching for a table and eventually taking our breakfast back to our cabin in order to eat. The fresh ground Lavazza coffee is of very good quality. Unfortunately, more often than not, there were coffee mugs available, but no coffee brewed. Or there was coffee brewed, but no coffee mugs available. We gave up trying to order fresh squeezed orange juice from the occasional wandering wait-person; going directly to the back bar in person was the only way to obtain service in a timely manner. Unfortunately, often there was juice available at the bar, but no glasses. Other times there were glasses but no juice. We ordered room service breakfast once. The quality of the cold, hard-as-a-hockey-puck English muffin and pastries, fast-food-quality powdered eggs and undrinkable coffee made us forego that option ever again. We also tried breakfast one time only in both Blu and the main dining room. Breakfast took nearly 90 minutes in both venues for a simple one-course order of eggs only, accompanied with cold, hard-as-brick toast. Overall opinion of breakfast: a complete miss. DINING: LUNCH We ate lunch off the ship during all port calls. We were visiting some of the world’s best culinary cities, and we took advantage of every opportunity to experience the local eateries. On sea days, we attempted the Oceanview Café buffet for lunch. There was a nice, varied assortment of options available. Unfortunately, as during breakfast service, there were very rarely any tables available. Celebrity apparently recognizes this situation by placing cards on every table asking guests to “kindly vacate the table when finished with your meal so others may enjoy”. The polite suggestion card does not work. People occupy their table, complete their meal, and remain for hours; chatting with others over endless coffee, playing cards, checking email, etc. We often circled the room several times searching for a table and eventually gave up. Fortunately, there were an assortment of options available once the main buffet line closed and most people vacated their tables. We did enjoy hamburgers by the pool for several lunches and never experienced a lengthy wait or lack of available tables at that location. We tried the AquaSpa Café for one lunch. The 30 minute wait for the special spa cuisine entrée was not worth the time or energy expended. The selections were tasteless and poorly presented, and consequently unappealing to us. Overall opinion of lunch: fantastic ashore; tolerated onboard. DINING: SPECIALTY RESTAURANTS Choice is a good thing. I’m glad Celebrity offers choices. At $45/pp cover charge, neither Tuscan Grille nor Qsine were well patronized. There’s a price-value ratio to be considered when spending over $90/couple for a meal. We did not find that value, nor apparently did most other guests onboard, so we did not experience either venue. Sushi-on-5 is an ala carte venue. We have not, nor ever plan to frequent an onboard dining venue with ala carte pricing. This was especially incongruous on this cruise, since world-class fresh sushi and sashimi was available in every port on this cruise, at a fraction of the prices charged onboard. Every evening that we passed this venue, there were more staff than guests. BARS The Classic beverage package was included with our fare as a booking perk. We upgraded to the Premium beverage package before we left home. At $10/pp/day (total $140/pp upgrade for the 14 days), we thought this was a fair value. However, if the Premium package was not already “subsidized” with the Classic package perk, the full Premium package cost was $65/pp/day (total $910/pp for the 14 days). That would not have been a good value. We were very satisfied with the Premium package that allowed us virtually “open bar” throughout the ship. There were sufficient by-the-glass wines offered within the package’s limits; our sommelier in Blu was excellent and kept our glasses full during our meals. The actual lounge bar service was not acceptable. We found the lounges under-staffed, with an assortment of poorly trained new hires that did not understand drink orders and/or miscommunicated the orders with the bartenders. We found the most effective way to obtain drinks in a timely manner, and prepared to our liking, was to either sit at the bar or talk to the bartender in person at the bar. We found bar quality to be inconsistent. Not all bars carried the same brands of liquors. The selection of liquors, even at the same bars, varied daily. It was a daily surprise trying to find a bar that was consistent in product and service. ENTERTAINMENT We enjoyed the majority of the specialty entertainers and the three production shows presented in the evenings. There were a couple of misses, but overall, the entertainment met our expectations. We were pleased that there were a variety of musicians that played in the various lounges during the course of the cruise. We enjoyed some musicians more than others and we appreciated that the sound volumes were kept at a level that still allowed conversation to occur. The recorded music in the Martini Bar was often way too loud, but the bartenders there were very accommodating and lowered the volume when requested. SHORE EXCURSION ONBOARD STAFF We did not participate in any Celebrity-organized shore excursions. We arranged our own independent tours or we explored ports on our own. I did approach the shore excursion desk once to ask about some port details. It was very obvious to me that the staff was completely disinterested in providing any information other than selling shore excursions. I can understand this attitude, although I do not find it particularly guest-friendly. I did not “bother” the shore excursion staff anymore after this one encounter. SEA DAY ACTIVITIES On the four sea days of this cruise, there were over 80 separate activities listed in the daily program between 6:00am-6:00pm. Approx. 50 of the 80 activities involved extra cost or were structured to encourage additional onboard spending. We enjoyed the lectures offered by Milos Radakovich on a range of scientific/natural/solar topics; his presentation style made the content of his talks both entertaining and educational. We appreciated that the special guest entertainers presented mid-afternoon matinee performances on the sea days. We appreciated that the captain and the cruise director made only one daily announcement over the PA system. We have sailed on other cruise lines where the PA system is over-used and abused by the cruise director with almost continuous announcements. We are pleased that Celebrity limits the general announcement to only once a day. PORTS We arranged a private, 7-day independent land tour of Tokyo, Kyoto, Nara and Mt. Fuji pre-cruise, so we did not re-visit these areas during the cruise. We arranged other independent tours in advance in all ports. Shimizu: We had terrible weather in this port. It did not stop us from touring temples, markets and a fantastic sashimi lunch. Because of the weather, it was probably our least favorite port. Kobe: Herb Gardens and sake brewery first afternoon. All day visit to Himeji Castle and Shoshazan Engyoji (where “The Last Samurai” was filmed.) Nagasaki: A humbling visit to Ground Zero and the Peace Memorial, Demiji, Clover Gardens, mountain views, and a remarkable Nagasaki-style lunch. Baoshan: We have spent time in Shanghai, so we did not plan to go into the city on this cruise. With our late arrival due to weather, I’m glad that we didn’t plan anything special in this port. We walked from the port to the Museum of Japanese War Atrocities in Baoshan. It was a very subjective and graphic museum memorializing the Chinese victims during their war with Japan from 1932-1945. Okinawa: Shurijo Castle, monorail and a special Okinawa-style lunch. Keelung: Temples and post-dinner-dinner in the Night Market. Yummy and unique! Taipei: Temples, and more temples, Chang Kai-Shek memorial, changing of the guards, pearl tea and a Michelin-starred dumpling lunch. Hong Kong: Nan Lian Garden, bird market, flower market, Stanley Market, Temple Street Market, Maritime Museum and an assortment of Michelin-starred restaurants. INTERNET With this port-intensive itinerary, we relied on land-based WiFi to take care of our electronic communications. We did receive 1-hour, free promotional onboard internet access and found the speed and reliability of the onboard connection to be equal to land-based services. DISEMBARKATION: Other than the inconvenient location of the terminal and the interminable amount of walking within the terminal building itself, departure was smooth and well-coordinated. We waited less than 10 minutes for a taxi to take us to our post-cruise Hong Kong hotel. OVERALL IMPRESSIONS: We booked this cruise as a conveyance to get us from port-to-port to places that we have never visited. In that regard, our expectations were met. This was not one of the best cruises that we have taken. We rarely sail on 2000+ passenger ships, and this cruise confirmed our opinion that large ship cruising is just not for us. We paid a fair value for this cruise and it served its purpose as comfortable, inter-port accommodations. We were very disappointed in all dining arrangements; dining on a cruise should be stress-free and this experience was not. Again, we typically sail on 300-800 passenger ships where there is a greater space/passenger ratio and a greater staff/passenger ratio than on the Millennium. We enjoyed all of the ports. Our cabin attendant was very attentive with a smile that would brighten us every day. We generally enjoyed dinner in Blu (once we were eventually seated). We were very pleased with the dual gangways used at every port that helped to provide efficient leaving and boarding the ship. The majority of the staff and crew tried to provide their best service. However, we felt that much of the staff were recent hires, not experienced in hospitality service and likely not provided sufficient training or supervision to provide world class service. We felt service levels were inconsistent, mediocre and probably under-staffed. Senior staff were bussing tables, cleaning floors and doing things that should have been delegated to others, rather than supervising and training their staff to excel at their jobs. Would we sail Millennium-class vessels again? Probably not. Would we consider Celebrity again? Possibly, but with a very different level of expectation, and not likely in an Aqua Class cabin again unless the seating capacity in Blu is adjusted to accommodate true “open seating”.

Port Intensive Cruise

Celebrity Millennium Cruise Review by ryndam

11 people found this helpful
Trip Details
  • Sail Date: October 2016
  • Destination: Asia
  • Cabin Type: Aqua Class
BACKGROUND

We booked this cruise over a year in advance, primarily for the itinerary.

This was our second cruise on Millennium.

This was our fourth cruise on Celebrity.

This was our third Celebrity cruise in Aqua Class accommodations.

We have sailed on over 100 cruises on various cruise lines during the past 30+ years.

EMBARKATION IN YOKOHAMA

We arrived at the pier at 1:00pm. Very long lines everywhere. Not very organized and not very well coordinated. Much (or all of this) was likely out of Celebrity’s control; however we have embarked in foreign parts all over the world and the experience at the Yokohama terminal was among the worst we have experienced. Time from curb to onboard was about one hour, 15 minutes.

CABIN

We were in a Deck 11 Aqua Class cabin. The balconies on Deck 11 do not have a roof. The weather on this cruise was not particularly favorable with many rainy days. This made the balcony a useless amenity since it had no cover. There were a couple of sea days with pleasant weather, but without a roof cover, the balcony was way too hot to use. We had friends in a Deck 9 Aqua Class cabin which had the advantage of Deck 10’s huge protective overhang over their balcony. Note-to-self-for future-cruises: never book a balcony room without a roof.

Although we had previously sailed on Millennium, we did not remember the compact (i.e. miniscule) size of the bathrooms. We have been on airplanes with larger bathrooms than the Millennium’s. On a positive note, there was plenty of storage space, the heated mirror was a nice amenity and there was always plenty of hot water in the shower.

The layout of the cabin was very efficient. Lots of storage space and available cubbies once we removed all the misc. advertising materials, posters, company brochures, etc. and stored them for the balance of the cruise under one of the life jackets in the closet. All of our luggage fit nicely under the beds. There was plenty of drawer and closet space for this 2 week cruise. The configuration of the closet rod and the hangers was of dubious design (very small hooks on the hangers that constantly got caught on the square-shaped closet rod.)

The A/C worked, more-or-less efficiently. We did call for an A/C technician at least every third day because of a persistent and apparently endemic A/C system malfunction. (The unit would unexpectedly go into “heat” mode on its own.) On a positive note, the heater worked really well. Unfortunately, we really needed A/C on this warm weather cruise and not heat.

DINNER DINING: BLU

We had very good experiences dining in Blu on the Solstice-class ships. This is our first experience with “open sitting” in Blu. Our previous experiences had been fixed, assigned seating. With fixed sittings, we were always assured of our table, with the same waiter, at the same time every evening, without waiting. With the open-sitting concept, the wait time for a table (anytime between 8-8:30pm) was at least 15 minutes, and often 30-45 minutes. One evening, after waiting nearly an hour for a table, we bailed and went to the main dining room. With the main evening entertainment scheduled at 7:00pm and 9:00pm, we chose to go to the 7:00pm show, followed by dinner. Apparently, so did many other Aqua Class guests, which created an over-demand for seating between 8-8:45pm.

DINING: BREAKFAST

We frequently attempted the Oceanview Café buffet for breakfast. There was a nice, varied assortment of options available. Unfortunately, there were very rarely any tables available. Celebrity apparently recognizes this situation by placing cards on every table asking guests to “kindly vacate the table when finished with your meal so others may enjoy”. The polite suggestion card does not work. People occupy their table, complete their meal, and remain for hours; chatting with others over endless coffee, playing cards, checking email, etc. We often circled the room several times searching for a table and eventually taking our breakfast back to our cabin in order to eat.

The fresh ground Lavazza coffee is of very good quality. Unfortunately, more often than not, there were coffee mugs available, but no coffee brewed. Or there was coffee brewed, but no coffee mugs available. We gave up trying to order fresh squeezed orange juice from the occasional wandering wait-person; going directly to the back bar in person was the only way to obtain service in a timely manner. Unfortunately, often there was juice available at the bar, but no glasses. Other times there were glasses but no juice.

We ordered room service breakfast once. The quality of the cold, hard-as-a-hockey-puck English muffin and pastries, fast-food-quality powdered eggs and undrinkable coffee made us forego that option ever again.

We also tried breakfast one time only in both Blu and the main dining room. Breakfast took nearly 90 minutes in both venues for a simple one-course order of eggs only, accompanied with cold, hard-as-brick toast.

Overall opinion of breakfast: a complete miss.

DINING: LUNCH

We ate lunch off the ship during all port calls. We were visiting some of the world’s best culinary cities, and we took advantage of every opportunity to experience the local eateries.

On sea days, we attempted the Oceanview Café buffet for lunch. There was a nice, varied assortment of options available. Unfortunately, as during breakfast service, there were very rarely any tables available. Celebrity apparently recognizes this situation by placing cards on every table asking guests to “kindly vacate the table when finished with your meal so others may enjoy”. The polite suggestion card does not work. People occupy their table, complete their meal, and remain for hours; chatting with others over endless coffee, playing cards, checking email, etc. We often circled the room several times searching for a table and eventually gave up. Fortunately, there were an assortment of options available once the main buffet line closed and most people vacated their tables. We did enjoy hamburgers by the pool for several lunches and never experienced a lengthy wait or lack of available tables at that location.

We tried the AquaSpa Café for one lunch. The 30 minute wait for the special spa cuisine entrée was not worth the time or energy expended. The selections were tasteless and poorly presented, and consequently unappealing to us.

Overall opinion of lunch: fantastic ashore; tolerated onboard.

DINING: SPECIALTY RESTAURANTS

Choice is a good thing. I’m glad Celebrity offers choices. At $45/pp cover charge, neither Tuscan Grille nor Qsine were well patronized. There’s a price-value ratio to be considered when spending over $90/couple for a meal. We did not find that value, nor apparently did most other guests onboard, so we did not experience either venue.

Sushi-on-5 is an ala carte venue. We have not, nor ever plan to frequent an onboard dining venue with ala carte pricing. This was especially incongruous on this cruise, since world-class fresh sushi and sashimi was available in every port on this cruise, at a fraction of the prices charged onboard. Every evening that we passed this venue, there were more staff than guests.

BARS

The Classic beverage package was included with our fare as a booking perk. We upgraded to the Premium beverage package before we left home. At $10/pp/day (total $140/pp upgrade for the 14 days), we thought this was a fair value. However, if the Premium package was not already “subsidized” with the Classic package perk, the full Premium package cost was $65/pp/day (total $910/pp for the 14 days). That would not have been a good value. We were very satisfied with the Premium package that allowed us virtually “open bar” throughout the ship. There were sufficient by-the-glass wines offered within the package’s limits; our sommelier in Blu was excellent and kept our glasses full during our meals.

The actual lounge bar service was not acceptable. We found the lounges under-staffed, with an assortment of poorly trained new hires that did not understand drink orders and/or miscommunicated the orders with the bartenders. We found the most effective way to obtain drinks in a timely manner, and prepared to our liking, was to either sit at the bar or talk to the bartender in person at the bar. We found bar quality to be inconsistent. Not all bars carried the same brands of liquors. The selection of liquors, even at the same bars, varied daily. It was a daily surprise trying to find a bar that was consistent in product and service.

ENTERTAINMENT

We enjoyed the majority of the specialty entertainers and the three production shows presented in the evenings. There were a couple of misses, but overall, the entertainment met our expectations.

We were pleased that there were a variety of musicians that played in the various lounges during the course of the cruise. We enjoyed some musicians more than others and we appreciated that the sound volumes were kept at a level that still allowed conversation to occur. The recorded music in the Martini Bar was often way too loud, but the bartenders there were very accommodating and lowered the volume when requested.

SHORE EXCURSION ONBOARD STAFF

We did not participate in any Celebrity-organized shore excursions. We arranged our own independent tours or we explored ports on our own. I did approach the shore excursion desk once to ask about some port details. It was very obvious to me that the staff was completely disinterested in providing any information other than selling shore excursions. I can understand this attitude, although I do not find it particularly guest-friendly. I did not “bother” the shore excursion staff anymore after this one encounter.

SEA DAY ACTIVITIES

On the four sea days of this cruise, there were over 80 separate activities listed in the daily program between 6:00am-6:00pm. Approx. 50 of the 80 activities involved extra cost or were structured to encourage additional onboard spending.

We enjoyed the lectures offered by Milos Radakovich on a range of scientific/natural/solar topics; his presentation style made the content of his talks both entertaining and educational. We appreciated that the special guest entertainers presented mid-afternoon matinee performances on the sea days.

We appreciated that the captain and the cruise director made only one daily announcement over the PA system. We have sailed on other cruise lines where the PA system is over-used and abused by the cruise director with almost continuous announcements. We are pleased that Celebrity limits the general announcement to only once a day.

PORTS

We arranged a private, 7-day independent land tour of Tokyo, Kyoto, Nara and Mt. Fuji pre-cruise, so we did not re-visit these areas during the cruise. We arranged other independent tours in advance in all ports.

Shimizu: We had terrible weather in this port. It did not stop us from touring temples, markets and a fantastic sashimi lunch. Because of the weather, it was probably our least favorite port.

Kobe: Herb Gardens and sake brewery first afternoon. All day visit to Himeji Castle and Shoshazan Engyoji (where “The Last Samurai” was filmed.)

Nagasaki: A humbling visit to Ground Zero and the Peace Memorial, Demiji, Clover Gardens, mountain views, and a remarkable Nagasaki-style lunch.

Baoshan: We have spent time in Shanghai, so we did not plan to go into the city on this cruise. With our late arrival due to weather, I’m glad that we didn’t plan anything special in this port. We walked from the port to the Museum of Japanese War Atrocities in Baoshan. It was a very subjective and graphic museum memorializing the Chinese victims during their war with Japan from 1932-1945.

Okinawa: Shurijo Castle, monorail and a special Okinawa-style lunch.

Keelung: Temples and post-dinner-dinner in the Night Market. Yummy and unique!

Taipei: Temples, and more temples, Chang Kai-Shek memorial, changing of the guards, pearl tea and a Michelin-starred dumpling lunch.

Hong Kong: Nan Lian Garden, bird market, flower market, Stanley Market, Temple Street Market, Maritime Museum and an assortment of Michelin-starred restaurants.

INTERNET

With this port-intensive itinerary, we relied on land-based WiFi to take care of our electronic communications. We did receive 1-hour, free promotional onboard internet access and found the speed and reliability of the onboard connection to be equal to land-based services.

DISEMBARKATION:

Other than the inconvenient location of the terminal and the interminable amount of walking within the terminal building itself, departure was smooth and well-coordinated. We waited less than 10 minutes for a taxi to take us to our post-cruise Hong Kong hotel.

OVERALL IMPRESSIONS:

We booked this cruise as a conveyance to get us from port-to-port to places that we have never visited. In that regard, our expectations were met. This was not one of the best cruises that we have taken. We rarely sail on 2000+ passenger ships, and this cruise confirmed our opinion that large ship cruising is just not for us. We paid a fair value for this cruise and it served its purpose as comfortable, inter-port accommodations. We were very disappointed in all dining arrangements; dining on a cruise should be stress-free and this experience was not. Again, we typically sail on 300-800 passenger ships where there is a greater space/passenger ratio and a greater staff/passenger ratio than on the Millennium.

We enjoyed all of the ports. Our cabin attendant was very attentive with a smile that would brighten us every day. We generally enjoyed dinner in Blu (once we were eventually seated). We were very pleased with the dual gangways used at every port that helped to provide efficient leaving and boarding the ship.

The majority of the staff and crew tried to provide their best service. However, we felt that much of the staff were recent hires, not experienced in hospitality service and likely not provided sufficient training or supervision to provide world class service. We felt service levels were inconsistent, mediocre and probably under-staffed. Senior staff were bussing tables, cleaning floors and doing things that should have been delegated to others, rather than supervising and training their staff to excel at their jobs.

Would we sail Millennium-class vessels again? Probably not. Would we consider Celebrity again? Possibly, but with a very different level of expectation, and not likely in an Aqua Class cabin again unless the seating capacity in Blu is adjusted to accommodate true “open seating”.
ryndam’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Service
Onboard Experience
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Cabin Review

Aqua Class
Cabin A1 1110
We were in a Deck 11 Aqua Class cabin. The balconies on Deck 11 do not have a roof. The weather on this cruise was not particularly favorable with many rainy days. This made the balcony a useless amenity since it had no cover. There were a couple of sea days with pleasant weather, but without a roof cover, the balcony was way too hot to use. We had friends in a Deck 9 Aqua Class cabin which had the advantage of Deck 10’s huge protective overhang over their balcony. Note-to-self-for future-cruises: never book a balcony room without a roof.

Although we had previously sailed on Millennium, we did not remember the compact (i.e. miniscule) size of the bathrooms. We have been on airplanes with larger bathrooms than the Millennium’s. On a positive note, there was plenty of storage space, the heated mirror was a nice amenity and there was always plenty of hot water in the shower.

The layout of the cabin was very efficient. Lots of storage space and available cubbies once we removed all the misc. advertising materials, posters, company brochures, etc. and stored them for the balance of the cruise under one of the life jackets in the closet. All of our luggage fit nicely under the beds. There was plenty of drawer and closet space for this 2 week cruise. The configuration of the closet rod and the hangers was of dubious design (very small hooks on the hangers that constantly got caught on the square-shaped closet rod.)

The A/C worked, more-or-less efficiently. We did call for an A/C technician at least every third day because of a persistent and apparently endemic A/C system malfunction. (The unit would unexpectedly go into “heat” mode on its own.) On a positive note, the heater worked really well. Unfortunately, we really needed A/C on this warm weather cruise and not heat.
Deck 11 Inside Cabins, Balcony Cabins

Port & Shore Excursion Reviews