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Over the years we have had many cruises on a variety of ships, this cruise from Hong Kong to Brisbane is by far the worst we have experienced. Boarding was a big plus in Hong Kong but on boarding there was no assistance to find our cabin, no little ship map, nobody to point us in the direction we needed. 1st evening drinks in the schooner bar were a disaster as the noise was horrendous with someone on a mike trying to talk down the crowd, we moved to the Centrum only to be blasted by a 6 piece band playing at 150 decibels in a small area. So much for a quiet drink, & this kept up for the entire journey, there just wasn't anywhere to get away from the constant noise of people screaming into microphones in the lounges or on deck. The only quiet spot was the Viking Crown lounge but you were barred after 4.30pm. Main dining had to be the most poorly organized, an evening meal could take over 2 hours, lunch was the same with only soup & main being served in that time. We never got deserts as after 2 hours we gave up & left The Windjammer bistro was permenantly overcrowded, breakfast omlete could take 1/2 hour in line to be served, only 1 server/cook for 2000 people, toast was served by 1 opereator with 1 toaster with long lines for service. We won't mention the quality of the food on offer but needless to say it was cold, tastless, poorly presented, meats were generally rehashed from previous offerings & hot didn't occur. After 2 days at sea the bars ran out of Australian & S/E asia beers on a ship full of Australians. Drink vending & ice cream machines constantly had signs "out of order" on them or were not refilled. 60 % of passengers contracted a chest/throat infection due {I think} to the poorly maintained air filters etc. The ship had a terrible musty smell about it, It took us 5 hours to get off the ship in Bali by tender & then 3 hours to get back on If you didn't buy a ship's tour {seriously overpriced} you were relegated to getting off after all tours had departed. Wait staff were constantly saying sorry for the poor food quality being served up & our waiter would bring back-up main courses for that which was rejected Have just been to the GP because of the virus contracted on the ship, am advised it is a serious bout of broncitus bordering on pnumonia & could take a month to recover using antibiotics We will not be back on a Royal Carabean ship again & many passengers I spoke with said the same, NEVER AGAIN

It couldn't get any worse if they tried.

Legend of the Seas Cruise Review by Kj1254

2 people found this helpful
Trip Details
  • Sail Date: October 2016
  • Destination: Trans-Ocean
  • Cabin Type: Superior Ocean View Stateroom with Balcony
Over the years we have had many cruises on a variety of ships, this cruise from Hong Kong to Brisbane is by far the worst we have experienced.

Boarding was a big plus in Hong Kong but on boarding there was no assistance to find our cabin, no little ship map, nobody to point us in the direction we needed.

1st evening drinks in the schooner bar were a disaster as the noise was horrendous with someone on a mike trying to talk down the crowd, we moved to the Centrum only to be blasted by a 6 piece band playing at 150 decibels in a small area. So much for a quiet drink, & this kept up for the entire journey, there just wasn't anywhere to get away from the constant noise of people screaming into microphones in the lounges or on deck. The only quiet spot was the Viking Crown lounge but you were barred after 4.30pm.

Main dining had to be the most poorly organized, an evening meal could take over 2 hours, lunch was the same with only soup & main being served in that time. We never got deserts as after 2 hours we gave up & left

The Windjammer bistro was permenantly overcrowded, breakfast omlete could take 1/2 hour in line to be served, only 1 server/cook for 2000 people, toast was served by 1 opereator with 1 toaster with long lines for service. We won't mention the quality of the food on offer but needless to say it was cold, tastless, poorly presented, meats were generally rehashed from previous offerings & hot didn't occur.

After 2 days at sea the bars ran out of Australian & S/E asia beers on a ship full of Australians.

Drink vending & ice cream machines constantly had signs "out of order" on them or were not refilled.

60 % of passengers contracted a chest/throat infection due {I think} to the poorly maintained air filters etc. The ship had a terrible musty smell about it,

It took us 5 hours to get off the ship in Bali by tender & then 3 hours to get back on If you didn't buy a ship's tour {seriously overpriced} you were relegated to getting off after all tours had departed.

Wait staff were constantly saying sorry for the poor food quality being served up & our waiter would bring back-up main courses for that which was rejected

Have just been to the GP because of the virus contracted on the ship, am advised it is a serious bout of broncitus bordering on pnumonia & could take a month to recover using antibiotics

We will not be back on a Royal Carabean ship again & many passengers I spoke with said the same, NEVER AGAIN
Kj1254’s Full Rating Summary
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Cabin Review

Superior Ocean View Stateroom with Balcony
Cabin D1 7026
No real criticism of the cabin other than to say we had to get the steward to shampoo the carpet & to try & get rid of the bad smell in the bathroom. The balcony door wouldn't lock & the outside area was dirty.
Deck 7 Inside Cabins, Outside Cabins, Balcony Cabins

Port & Shore Excursion Reviews