My wife and I LOVE cruising...this is our fourth cruise and the first on the Jade. Sadly, it did not live up to our expectations, possibly because of our previous two cruises on the beautiful, efficient, friendly Epic.

The Good: We liked the style of balcony cabin which seemed more roomy. In addition, the cabin crew were warm, friendly and efficient. The embarkation and disembarkation were as slick the Epic. We really loved the itinerary which alllowed us to see interesting and different places. The speciality restaurants, which we were very excited about, can only be described as 'fair': we felt standards had slipped although this was not the case in the two main dining rooms.

The Bad: My wife and I both had speciality dining package; we expected this to be valid for every evening as is the case on the Epic. We were extremely disappointed to find the package included only four meals in specialty restaurants. When we queried this, we were told by dining staff and customer services that the deal had changed. The disinterested manner in which we were informed of this was the most disappointing issue. Read more