1. Home
  2. Cruise Reviews
  3. Carnival Vista
We chose to take the Vista's transatlantic re-positioning cruise because we found the travel itinerary of interest to us. The good: The Skyride. The specialty dining, in particular 555 Fahrenheit, and to a lesser degree the Italian Restaurant was very good. Afternoon tea in the main dining room was great with well prepared and delicious offerings every day that it was offered. Staff at teatime were outstanding. The bad: Embarkation in Barcelona was poorly managed chaos. Arrived at the port a 1 pm never made it on board until 3:45 pm. Once on board we found our cabin to be very dirty with dust and hair on all of the surfaces (desk etc.) and inside the drawers. The bathroom vent was black with (dust? mold?) something. After cleaning the cabin with two towels, which were black with dirt once we finished, we went to customer service to complain. No apology was offered but housekeeping was notified and the bathroom vent was cleaned and the soiled towels removed. Main dining room: disastrous meals to the point where we stopped trying to eat there in the evening and just did the buffet on the lido deck. It is not a matter of the kitchen incapable of preparing good food, rather it seems it is a choice of the cruise ship to not offer good food. Many servers in the dining room were surly. However, some staff were pleasant. Guy burgers, taco stand and the pizza stand were good. The Japanese restaurant food was so bad we asked for and were given a refund. On the good side, the sashimi was good. Entertainment: The Cuban inspired show was an ethnic insult to Cubans. There was a juggler who did slapstick one evening and he was very funny. The stand-up Comedy was uneven but most of the comedians were very good to excellent. Ship decor: The style was done in white trash contemporary and consistent through out the ship. Exception-Fahrenheit 555 restaurant. How bad was it? We rented the internet service for one day to determine if it was feasible to fly from the Azores to NYC. Carnival would not pro-rate the cost of the voyage fare for the time left in the cruise. Airfare was very expensive and the time to travel to NYC would have been at least a day and a half with layovers etc. We endured the misery of the remainder of the cruise. No matter what issue we brought to the attention of the customer service staff an apology was either not offered was insincere.

A disappointment in vacationing

Carnival Vista Cruise Review by Mason Jahr

2 people found this helpful
Trip Details
We chose to take the Vista's transatlantic re-positioning cruise because we found the travel itinerary of interest to us.

The good: The Skyride. The specialty dining, in particular 555 Fahrenheit, and to a lesser degree the Italian Restaurant was very good. Afternoon tea in the main dining room was great with well prepared and delicious offerings every day that it was offered. Staff at teatime were outstanding.

The bad: Embarkation in Barcelona was poorly managed chaos. Arrived at the port a 1 pm never made it on board until 3:45 pm. Once on board we found our cabin to be very dirty with dust and hair on all of the surfaces (desk etc.) and inside the drawers. The bathroom vent was black with (dust? mold?) something. After cleaning the cabin with two towels, which were black with dirt once we finished, we went to customer service to complain. No apology was offered but housekeeping was notified and the bathroom vent was cleaned and the soiled towels removed.

Main dining room: disastrous meals to the point where we stopped trying to eat there in the evening and just did the buffet on the lido deck. It is not a matter of the kitchen incapable of preparing good food, rather it seems it is a choice of the cruise ship to not offer good food. Many servers in the dining room were surly. However, some staff were pleasant. Guy burgers, taco stand and the pizza stand were good. The Japanese restaurant food was so bad we asked for and were given a refund. On the good side, the sashimi was good.

Entertainment: The Cuban inspired show was an ethnic insult to Cubans. There was a juggler who did slapstick one evening and he was very funny. The stand-up Comedy was uneven but most of the comedians were very good to excellent.

Ship decor: The style was done in white trash contemporary and consistent through out the ship. Exception-Fahrenheit 555 restaurant.

How bad was it? We rented the internet service for one day to determine if it was feasible to fly from the Azores to NYC. Carnival would not pro-rate the cost of the voyage fare for the time left in the cruise. Airfare was very expensive and the time to travel to NYC would have been at least a day and a half with layovers etc. We endured the misery of the remainder of the cruise.

No matter what issue we brought to the attention of the customer service staff an apology was either not offered was insincere.
Mason Jahr’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Carnival Vista price drops
250,000+ people have entered their email

Cabin Review

Cabin 8473
Very dirty upon arrival. Size is good. Electrical outlets were positioned so that some of our battery recharges could not be plugged in. Sony alpha 7 battery charger for example. Customer services was unable (unwilling?) to provide an extension but the Housekeeping Supervisor provided up with his personal extension outlet.
  Carnival Vista Deck Plans

Port & Shore Excursion Reviews

  • Barcelona
    We did our own touring of the city. We found the restaurants, at least the ones we selected to be excellent. The city is a very tourist friendly city. English was spoken almost every where.
    View All 2,278 Barcelona Cruise Port Reviews
    View Cruise Critic's Barcelona Cruise Port Review
  • Gibraltar
    The weather was too windy for the cable car to operate. We purchased our tickets in advance and so far have not had success in obtaining a refund. We hike to the top of the rock and back down. It was a memorable experience. I would like to go again when there was good weather.
    View All 738 Gibraltar Cruise Port Reviews
    View Cruise Critic's Gibraltar Cruise Port Review
  • Ponta Delgada
    The tour we purchased in advance was a 10 person van tour. When we arrived at the van there were eight people on board. An American woman who was in the front passenger seat objected to us being added to the tour. She was rude and belittled the tour operator. She left the van with her travel companions and said she would not be in an over crowded vehicle...a 10 person tour is what she had purchased. The tour operator arranged for us to have a private tour with a driver and guide. Both were excellent and we had a wonderful time with them in spite of poor weather conditions. We would love to go back to the Azores for a longer stay.
    View All 206 Ponta Delgada Cruise Port Reviews
    View Cruise Critic's Ponta Delgada Cruise Port Review