On the recommendation of our travel agent, we chose AMA Waterways over another popular cruise line. We chose to stay a few days in Prague before boarding the ship and the Old Town Hilton Hotel was top rate. From the minute we landed in Prague AMA representatives were there to greet us and escort us to our transport bus. We were never left to wander around wondering where to go, what to do. The Cruise Manager kept us fully informed on activities through daily updates, complete with slide shows, at the hotel and onboard the ship. The Viola was luxurious, clean and spacious. The crew was friendly, polite and always ahead of our needs. The food could rival that of a 5 star restaurant. Oh, and the wine! All local and outstanding. Nice little touches, too, to make you feel comfortable while cruising ... live piano music in the lounge, coffee maker always filled. AMA selected the most knowledgeable and friendly tour guides who provided so much information on the towns we visited. We have no negatives and only one regret: we had to come home. I'd give AMA 10 stars if I could.