1. Home
  2. Cruise Reviews
  3. Zuiderdam
We had a good cruise until the head office decided to make the captain sailed the ship right into the Hurrican with 90 to 100 miles per hour wind, it was hell for 2 days. The wave was so high, the starboard side suites was flooded with water. The wind blew one of the outside door down, and Holland American still refused to compensate passengers. If the ship would sail according to the original plan and stop in Halifax, we could avoid the Hurrican totally without spend 2 days in hell at sea right inside the Hurrican. Any company put profit ahead of passengers' safety, should not be a cruise business. People asked Captain why he sailed us into the hurrican, he said it was an order. It will be our last cruise with this company. The balcony suite was very small compare with Princess, or other cruise line. Food was good especially the french fries at Dive in. But my husband got food poisining from the buffet.

They sailed the ship right into the Hurricane

Zuiderdam Cruise Review by Ken&Vivian

3 people found this helpful
Trip Details
  • Sail Date: August 2016
  • Destination: Transatlantic
  • Cabin Type: Deluxe Ocean-View Verandah Stateroom
We had a good cruise until the head office decided to make the captain sailed the ship right into the Hurrican with 90 to 100 miles per hour wind, it was hell for 2 days. The wave was so high, the starboard side suites was flooded with water. The wind blew one of the outside door down, and Holland American still refused to compensate passengers.

If the ship would sail according to the original plan and stop in Halifax, we could avoid the Hurrican totally without spend 2 days in hell at sea right inside the Hurrican.

Any company put profit ahead of passengers' safety, should not be a cruise business. People asked Captain why he sailed us into the hurrican, he said it was an order.

It will be our last cruise with this company.

The balcony suite was very small compare with Princess, or other cruise line.

Food was good especially the french fries at Dive in. But my husband got food poisining from the buffet.
Ken&Vivian’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Holland America Zuiderdam price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Deluxe Ocean-View Verandah Stateroom
Cabin VE 8018
Room is smaller than other ships for balcony category.
Navigation Deck Inside Cabins, Balcony Cabins, Suite Cabins