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We are seasoned Olsen customers and have sailed on Balmoral (again this time) Braemar and Black Watch. This cruise got off to a shaky start due to very long delay for embarkation at Southampton.. Most ports interesting, but Casablanca should be avoided unless on an organised tour. We settled for the shuttle bus into town and were dumped in a most appalling location. Like several hundred others in our position we stayed for about 15 minutes and headed back to ship. Olsen really must address this problem. A totally wasted port of call. Those on organised trips apparently had a good time. As always, onboard crew magnificent. If attempting to book a future cruise while onboard you may need to hassle a bit; at the fourth attempt a cabin to our satisfaction became available whereas previously nothing available. Other tour companies are taking block bookings at the expense of loyal Olsen customers.

Spain, Morocco, Portugal, Gibraltar

Balmoral Cruise Review by SailorBuoyMac

3 people found this helpful
Trip Details
We are seasoned Olsen customers and have sailed on Balmoral (again this time) Braemar and Black Watch. This cruise got off to a shaky start due to very long delay for embarkation at Southampton.. Most ports interesting, but Casablanca should be avoided unless on an organised tour. We settled for the shuttle bus into town and were dumped in a most appalling location. Like several hundred others in our position we stayed for about 15 minutes and headed back to ship. Olsen really must address this problem. A totally wasted port of call. Those on organised trips apparently had a good time. As always, onboard crew magnificent. If attempting to book a future cruise while onboard you may need to hassle a bit; at the fourth attempt a cabin to our satisfaction became available whereas previously nothing available. Other tour companies are taking block bookings at the expense of loyal Olsen customers.
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Cabin Review

Superior Outside
Cabin A 6039
Perfectly acceptable and well maintained by stewardess
  Balmoral Deck Plans

Port & Shore Excursion Reviews