We had sailed on the Royal Princess and loved it. This ship was very similar but the service was a little inconsistent. Some of the crew were very accommodating and projected a desire to serve. Others, like in Horizon Court, not so much.
Lots of great music and fun diversions were offered. Afternoon tea was the main disappointment because it was so rushed. The staff just wanted to dump items on your tiny plate to fill it and be done. They are clueless, lacking understanding of the purpose of this traditional respite which should feel elegant and relaxed. Then, they almost got annoyed if you asked for a second cup at a point they wanted you to be done.
Our favorite experience was the Chef's Table. This experience exceeded our expectations in every respect although they were not generous in pouring wine during dinner, they did serve seconds of champagne with hours d'oevres and there was a dessert wine (which I do not drink) as well as limoncello, so they were not stingy. Everything else was exceptional. The food was exquisitely presented, every dish perfection. Both the Executive Chef and Maitre D were personable and fun, making us feel welcome, comfortable, and valued. This should not be missed if you enjoy this sort of thing.
The Crowne Grill was also excellent and in my opinion worth the surcharge, but make reservations early in the cruise-do not wait until the night before because they will be booked.
The fitness room could be busy but I always had access to a treadmill. The 17th deck "track" was very pleasant on our sea day which was sunny so I enjoyed zooming around to complete a 5k-22 laps went quicker than expected.
I would definitely sail on the Regal again, but due to the inconsistent service, would prefer the Royal. This is not the first time I felt a Princess crew needed training in providing an exceptional level of service...and they claim to be consummate hosts...
We enjoy the mini suite and find the cabin, closet, and bathroom spacious and comfortable. The balcony is tight but the weather did not allow us to spend much time out there anyway.
We had terrific weather and spent two days walking, enjoyed a musical, and participated in the NEw York Wine and Food Festival.