1. Home
  2. Cruise Reviews
  3. AmaPrima
We were so impressed with the quality of service, dining and cabin accommodations on this trip. We decided this was the best way for us to see the best of Europe so we chose Ama for their cuisine and overall service recommendation. We were not disappointed. We started in Budapest, Hungary then sailed through Slovakia, Austria, Germany, and ended in the Netherlands with the final destination Amsterdam. What is so nice about river cruising is you unpack once and just enjoy when all your food, entertainment and hotel goes with you through Europe. We did have a pretty huge issue when we were on this journey. Another barge hit one of the locks and we had to stay longer than anticipated on the river. Then the European Union had a summit meeting in Bratislava and they closed the river for an additional 8 hours. All in all we were delayed 51 hours on our trip. The Ama captain, cruise director and entire staff were incredible in making this horrific delay palatable to us. The true value of a company is when unexpected issues happen and how they treat their customers. We were so happy to be on Ama with this unfortunate issue because they treated us with "world class service". They went over and above to bus us to our destinations and even giving us extra Euro's when we were unable to come back to the ship for lunch. I don't believe any other cruise line would have extended themselves to the level that Ama did. We had a trip of a lifetime even with the unfortunate situation. Our room was a French balcony and regular balcony room on the upper deck. It was so nice to have a lovely room with a bigger than average bathroom. We also liked having in room free wi-fi for e-mail and in room movies. The cuisine on the ship was excellent. I would compare it to the quality of the specialty restaurants on the nicer cruise ships. Everything was prepared to our liking with free flowing wine or beer at lunch and dinner. The nice part about river cruising is the entertainment is about 1 hr to 1 1/2 hours after dinner. It usually gave a local flare to the entertainment and it was quite varied from an acappella group, Hungarian folk dancers and even a rocking duo who sang contemporary songs. The bar stayed open for those individuals that wanted to continue to party after the rest of us went back to our rooms. The excursions were also included in the price of the cruise and they had very active bicycle tours, active walking or slower to regular walking tours. Each tour had a local tour guide that made the history come alive for us. Overall we loved our trip even with all the issues that had to be overcome and we hope to journey again very soon on another Ama waterways cruise.

Our Trip of a Lifetime

AmaPrima Cruise Review by jmorgando

5 people found this helpful
Trip Details
  • Sail Date: September 2016
  • Destination: Europe River
  • Cabin Type: Stateroom with French balcony and outside balcony
We were so impressed with the quality of service, dining and cabin accommodations on this trip. We decided this was the best way for us to see the best of Europe so we chose Ama for their cuisine and overall service recommendation. We were not disappointed. We started in Budapest, Hungary then sailed through Slovakia, Austria, Germany, and ended in the Netherlands with the final destination Amsterdam. What is so nice about river cruising is you unpack once and just enjoy when all your food, entertainment and hotel goes with you through Europe.

We did have a pretty huge issue when we were on this journey. Another barge hit one of the locks and we had to stay longer than anticipated on the river. Then the European Union had a summit meeting in Bratislava and they closed the river for an additional 8 hours. All in all we were delayed 51 hours on our trip. The Ama captain, cruise director and entire staff were incredible in making this horrific delay palatable to us.

The true value of a company is when unexpected issues happen and how they treat their customers. We were so happy to be on Ama with this unfortunate issue because they treated us with "world class service". They went over and above to bus us to our destinations and even giving us extra Euro's when we were unable to come back to the ship for lunch. I don't believe any other cruise line would have extended themselves to the level that Ama did. We had a trip of a lifetime even with the unfortunate situation.

Our room was a French balcony and regular balcony room on the upper deck. It was so nice to have a lovely room with a bigger than average bathroom. We also liked having in room free wi-fi for e-mail and in room movies. The cuisine on the ship was excellent. I would compare it to the quality of the specialty restaurants on the nicer cruise ships. Everything was prepared to our liking with free flowing wine or beer at lunch and dinner.

The nice part about river cruising is the entertainment is about 1 hr to 1 1/2 hours after dinner. It usually gave a local flare to the entertainment and it was quite varied from an acappella group, Hungarian folk dancers and even a rocking duo who sang contemporary songs. The bar stayed open for those individuals that wanted to continue to party after the rest of us went back to our rooms.

The excursions were also included in the price of the cruise and they had very active bicycle tours, active walking or slower to regular walking tours. Each tour had a local tour guide that made the history come alive for us.

Overall we loved our trip even with all the issues that had to be overcome and we hope to journey again very soon on another Ama waterways cruise.
jmorgando’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get AmaWaterways AmaPrima price drops
250,000+ people have entered their email

Cabin Review

Stateroom with French balcony and outside balcony
Cabin AB 322
It was a very nice cabin since it had the benefit of an outside balcony. The bathroom was very nice with a walk-in shower. The amenities in the room were very nice with refrigerator, safe, in room Apple Computer that also was your TV and Movie entertainment system. A very nice desk area and a comfortable oversize queen bed. The room was cleaned twice a day and it was always done perfectly.
Cello Deck Balcony Cabins

Port & Shore Excursion Reviews

  • Amsterdam
    We had an interesting tour guide that took us to the Jordaan district of Amsterdam where we had tea and apple pie. She gave us a great overview of Amsterdam with the history of the West Indies Trading Company and all the information on the canals and people of Amsterdam.
    View All 803 Amsterdam Cruise Port Reviews
    View Cruise Critic's Amsterdam Cruise Port Review
  • Bratislava
    We had another wonderful tour guide for this active hike tour. She was so interesting especially when she described the years under the iron curtain. Very good and healthy walk with loads of history.
    View All 282 Bratislava Cruise Port Reviews
    View Cruise Critic's Bratislava Cruise Port Review
  • City Tour
    We ended up having a personal tour with a fantastic tour director. This was an active hike to the cathedral so no one other than my husband and I went on the trip. It was included with our cost of the trip and it was fantastic. Our tour guide gave us so much local history and interesting facts. She even took us to the Michael Jackson memorial tree in Budapest - imagine!
    View All 307 City Tour Reviews
  • Walking Tour
    A very good tour guide who was an economics major and he gave us such a great history of Cologne. We were there during the pilgrimage at the Cathedral where they opened up the church so you can walk under the casket of the remains of the 3 Wise Men. It was a very interesting city and the Church was amazing.
    View All 130 Walking Tour Reviews
  • Nuremberg
    World War II tour was taken and this was one of the most interesting tours of our journey. We had a chance to have a very good overview of the Nuremburg Trials and took a 3D tour of the courtroom since we were unable to visit it because it is still an active courtroom. We sat in a large auditorium where they had a speaker go through in detail the history of the Nuremburg Trials. A very good overall history especially about Hitler's grand plan for the country.
    View All 546 Nuremberg Cruise Port Reviews
    View Cruise Critic's Nuremberg Cruise Port Review
  • Walking Tour
    Nice tour guide who was an economics major. He lived here all his life so he gave us a real nice perspective describing the city sites and the history of this Bavarian town. This town has burned down several times over the past history and was always built back up. There is a beautiful Catholic Church here with ceilings like the Sistine Chapel in Rome. Very lovely. We did not shop much here because we arrived so late that all the shops were closed.
    View All 197 Walking Tour Reviews
  • Regensburg
    We were able to get off the ship early today and got on a quick shuttle bus to town. We took an active walking tour for about 1 hour with an original Bavarian woman who gave us a great history of the city. The old stone bridge was one of the most famous and old bridges in Europe. There also was a lovely Catholic Church in this town. We had plenty of time to shop in this town.
    View All 539 Regensburg Cruise Port Reviews
    View Cruise Critic's Regensburg Cruise Port Review
  • Rudesheim
    We took a nice tour that included the Rudesheimer Coffee tasting at a lovely cafe. Cute shops after our tasting tour
    View All 98 Rudesheim Cruise Port Reviews
    View Cruise Critic's Rudesheim Cruise Port Review
  • Walking Tour
    This tour was very rushed and had to be compacted into 45 minutes because we were so delayed from our itinerary due to the river closures. She did her best, however she had to get to another tour so we missed a lot of the local sites. We did enjoy our time in the city after the tour was over and went back to see some of the sites we missed with the fast tour.
    View All 163 Walking Tour Reviews