To start with first impressions:-slow embarking-sterile atmosphere and mainly old passengers-entertainment not suitable for younger age ( disco nearly empty ) .... and all from above was not written by a teenager but a middle age personBefore real crising has sterted our 20 years old son reported alergic rush to the medical staff on Noordam ( the first day of the cruise ) skin change looked like rush or insect bites and we were given a cream to treat them and some pills.We enjoyed couple of days cruising, sightseeng, swimming in the top deck pool... After the  follow up visit to the doctor ( when the changes were majorly less visible ) the decision was made to lock the whole family in the cabines so we spent  2 days in carantine with no room service. After arrival to the next port we were submitted to the hospital ( on fake signatures ) as noone felt sick. There we were reffered to the wrong specialist (  cannot believe that doctor on the ship expected dermatologist to establish if we were contageous). we spent  12 hours in the hospital not accompanied by anyone from the ship, with no water of food offered for that time. Lots of visual and blood tests were undertaken although no high temperature was recorded or anyone felt ill. With no tests confirming any medical problem was evident the capetan of Noordam decided to not allow us to continue the cruise and we had to be disembarked in Barcelona and fly back home from there. Even after nearly a year from the event we still cannot beleive the lack of common sence ,profesionalism, etics and lawfullness around the whole event and it is only Noordam top management to be  blamed.. The staff was completely unresponsible not reacting on our first visit in case that something was really not right. No action was taken on the ship for 3 full days!!!! The whole event looks rather like a criminal story but we live too far from Sietle to address it with the authorities.Needless to say that Holland America never got back to us to check up on our helth after we were left in the port of Barcelona in the midle of the night with very little orientation where to be accomodated while waiting for our air tickets to be booked and medical file completealy cleared by hospital that was supprised to see us there at the first place The same hospital issued a bill to one of the USA insurance companies for more than $30000 as a result of the Capetan's expencive exercise.

Disaster on Noordam

Noordam Cruise Review by neznanka

Trip Details
To start with first impressions:-slow embarking-sterile atmosphere and mainly old passengers-entertainment not suitable for younger age ( disco nearly empty ) .... and all from above was not written by a teenager but a middle age personBefore real crising has sterted our 20 years old son reported alergic rush to the medical staff on Noordam ( the first day of the cruise ) skin change looked like rush or insect bites and we were given a cream to treat them and some pills.We enjoyed couple of days cruising, sightseeng, swimming in the top deck pool... After the  follow up visit to the doctor ( when the changes were majorly less visible ) the decision was made to lock the whole family in the cabines so we spent  2 days in carantine with no room service. After arrival to the next port we were submitted to the hospital ( on fake signatures ) as noone felt sick. There we were reffered to the wrong specialist (  cannot believe that doctor on the ship expected dermatologist to establish if we were contageous). we spent  12 hours in the hospital not accompanied by anyone from the ship, with no water of food offered for that time. Lots of visual and blood tests were undertaken although no high temperature was recorded or anyone felt ill. With no tests confirming any medical problem was evident the capetan of Noordam decided to not allow us to continue the cruise and we had to be disembarked in Barcelona and fly back home from there. Even after nearly a year from the event we still cannot beleive the lack of common sence ,profesionalism, etics and lawfullness around the whole event and it is only Noordam top management to be  blamed.. The staff was completely unresponsible not reacting on our first visit in case that something was really not right. No action was taken on the ship for 3 full days!!!! The whole event looks rather like a criminal story but we live too far from Sietle to address it with the authorities.Needless to say that Holland America never got back to us to check up on our helth after we were left in the port of Barcelona in the midle of the night with very little orientation where to be accomodated while waiting for our air tickets to be booked and medical file completealy cleared by hospital that was supprised to see us there at the first place The same hospital issued a bill to one of the USA insurance companies for more than $30000 as a result of the Capetan's expencive exercise.
neznanka’s Full Rating Summary
Free Price Drop Alerts
Get Holland America Noordam price drops
250,000+ people have entered their email