This was our FIRST Celebrity cruise and certainly not our last.
Embarkation was well organized, but the help didn't let you get into correct line. We are Elite, but she shuttled us to the regular LONG line.
We were VERY lucky to have Captain Kate as our fearless leader, She was visible throughout the ship and VERY informative about weather issues and port issues. She even had the home office add the weather channel, because of Hurricane Michel, as many cruisers were from Florida and the east coast.
We had Concierge cabin 7187 and other than the nightly appetizers, not sure it was worth the money over a balcony room. We have cruised a lot on RC and the Concierge is very much more involved with the guests than on this cruise. Our cabin stewards, Toro and Stanley remembered our names and provided additional services as requested, There is a stark lack of outlets so we needed an extension cord which they provided. I recommend bringing an multi outlet plug for your electronics.
Rooms was always clean and well serviced and they accommodated our varied schedule.