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Having done two prior cruises with Silversea it was an easy decision to book a suite (deck 7**) from Vancouver to Tokyo via Alaska and Russia, believing it would be a great adventure, and it really was (mostly), but the inability to disembark for a day at Petrapavlovsk (rough weather) meant we were at sea for seven and a half days - far too long, but no fault of Silversea. The suite was spacious and appropriately appointed, but was tired and dated, and much in need of refurbishment. The sea state from Dutch Harbour to Kushiro was mostly rough to very rough, only abating as were neared Japan, generally making it a difficult to move around the ship. This meant there were long periods confined to the suite, revealing just how uncomfortable the couch and chairs really were. Compounding the physical discomfort, the flat screen LCD TV had very poor picture and sound quality, even though the choice of satellite channels was mostly news channels such as MSNBC, FOX, SKY and BBC broadcasting world events ad nausem. Fortunately the library had a good selection of fact and fiction. The food and service in all restaurants was excellent. The menu selection was varied with smaller portions, giving one the opportunity to savour everything on offer without overeating. The wine selections were also varied and of good quality. The musical entertainment was rather ordinary, not a patch on previous cruises on Silver Wind in 2008. For those who might be Blues Brothers fans, I would liken the entertainment to "Merv and the Magic Tones". In a word, boring. Fortunately the day/s were saved by the enrichment lectures, brilliantly presented by by Rick Senat and Phillip Hurst. The staff and crew onboard all deserve a special mention, but I must heap praise on Albert our butler, always there when needed and nothing was too much, Jess our maid with a smile that brought sunshine into our day, and the young maitre'd at Champagne whose service was above and beyond, and in my estimation, will go far in the hospitality industry. The ports in Alaska all seemed to be far flung outposts of civilisation, but the experience was marred by the proliferation of jewelry outlets that detracted from the character, heritage and history of the destination. I was unimpressed by the overt display of art and artworks for sale on board, but my strongest criticism is the trashy sandlemaker's stall on Deck 8. This is the sort of stuff you'd see at a Sunday market or a Country fair, and is totally out of place on a so-called luxury cruise ship. I should also note the overt marketing of jewely through the on board shop, with ambush points (AKA buying opportunities?) strategically positioned near various social activities. Would I cruise Silversea again? No. I mark down the tired state of the cabin, the amateurish entertainment, and the upselling inappropriate for a luxury cruise.

Not a Shadow of our previous experience

Silver Shadow Cruise Review by Shadow 3650

16 people found this helpful
Trip Details
  • Sail Date: September 2016
  • Destination: Asia
  • Cabin Type: Silver Suite
Having done two prior cruises with Silversea it was an easy decision to book a suite (deck 7**) from Vancouver to Tokyo via Alaska and Russia, believing it would be a great adventure, and it really was (mostly), but the inability to disembark for a day at Petrapavlovsk (rough weather) meant we were at sea for seven and a half days - far too long, but no fault of Silversea.

The suite was spacious and appropriately appointed, but was tired and dated, and much in need of refurbishment. The sea state from Dutch Harbour to Kushiro was mostly rough to very rough, only abating as were neared Japan, generally making it a difficult to move around the ship. This meant there were long periods confined to the suite, revealing just how uncomfortable the couch and chairs really were. Compounding the physical discomfort, the flat screen LCD TV had very poor picture and sound quality, even though the choice of satellite channels was mostly news channels such as MSNBC, FOX, SKY and BBC broadcasting world events ad nausem. Fortunately the library had a good selection of fact and fiction.

The food and service in all restaurants was excellent. The menu selection was varied with smaller portions, giving one the opportunity to savour everything on offer without overeating. The wine selections were also varied and of good quality.

The musical entertainment was rather ordinary, not a patch on previous cruises on Silver Wind in 2008. For those who might be Blues Brothers fans, I would liken the entertainment to "Merv and the Magic Tones". In a word, boring. Fortunately the day/s were saved by the enrichment lectures, brilliantly presented by by Rick Senat and Phillip Hurst.

The staff and crew onboard all deserve a special mention, but I must heap praise on Albert our butler, always there when needed and nothing was too much, Jess our maid with a smile that brought sunshine into our day, and the young maitre'd at Champagne whose service was above and beyond, and in my estimation, will go far in the hospitality industry.

The ports in Alaska all seemed to be far flung outposts of civilisation, but the experience was marred by the proliferation of jewelry outlets that detracted from the character, heritage and history of the destination.

I was unimpressed by the overt display of art and artworks for sale on board, but my strongest criticism is the trashy sandlemaker's stall on Deck 8. This is the sort of stuff you'd see at a Sunday market or a Country fair, and is totally out of place on a so-called luxury cruise ship. I should also note the overt marketing of jewely through the on board shop, with ambush points (AKA buying opportunities?) strategically positioned near various social activities.

Would I cruise Silversea again?

No. I mark down the tired state of the cabin, the amateurish entertainment, and the upselling inappropriate for a luxury cruise.
Shadow 3650’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
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Cabin Review

Silver Suite
Cabin SL
Tired - needs a makeover.
Deck 7 Suite Cabins