We have sailed with Regent twice before, found it 6 star and hoped for the same but were sadly disappointed. Everything on board Mariner had a veneer of quality but not the depth. Apart from receiving a captain's broadcast at noon daily, no one actually saw him. Nor did ship's officers mingle or appear other than very briefly. We saw steak dishes rejected in the specialty steak restaurant twice! No co-incidence! I rejected raw meat, served as cooked in an outdoor restaurant. Our cabin staff were excellent and at expected standard. Many of the other ship's staff struggled with the English language, understandable since most were from Eastern Europe. On previous voyages, dining staff knew our names by the third day but on this voyage no one knew us, even by day 17. Regent need to lift their game. In the meantime, we have decide to stay away from Regent and revert to Seabourn. We left Mariner feeling Regent had not given what they promised and had failed to maintain the standards they previously set for us. I will compliment the lecturers- excellent!