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This was a cruise tour and our first. Three days in France and two in Dijon. The land part was excellent, with great guides and tour director. The Paris hotel was good and Dijon ok. I cannot say enough about the staff on the Buri. I know that they work long hours for low wages, but they were exceptional. The chef was a wonderful man and we discussed many recipes. For reasons that we were never told, the ship ran aground while sailing. There were only about 20 passengers on board and the staff handled everything professionally. The internet however was atrocious. Viking needs to spend money to upgrade. We were bused once because the water level was low. They acted as if it was a rare occurrence, but it's known that this is a regular thing. They just don't bother telling you. For the price we paid, the rooms were very small. We also spent more time docked than cruising. Our suite was on the water side, otherwise we couldn't have opened our curtains or sit in the verandah. This was a Burgundy and Provence wine cruise. The included wineries chosen were mediocre and not enough. The better winery was optional, with a price tag. Including tips would be beneficial as there was a great discrepancy in everyone's dollar amounts. Viking doesn't give enough of a bang for the money it charges and we won't be taking another cruise, unless corporate makes changes. I would like to reiterate that all the staff is excellent.

Exceptional service

Viking Buri Cruise Review by SeemaM

Trip Details
This was a cruise tour and our first. Three days in France and two in Dijon. The land part was excellent, with great guides and tour director. The Paris hotel was good and Dijon ok.

I cannot say enough about the staff on the Buri. I know that they work long hours for low wages, but they were exceptional. The chef was a wonderful man and we discussed many recipes.

For reasons that we were never told, the ship ran aground while sailing. There were only about 20 passengers on board and the staff handled everything professionally.

The internet however was atrocious. Viking needs to spend money to upgrade. We were bused once because the water level was low. They acted as if it was a rare occurrence, but it's known that this is a regular thing. They just don't bother telling you.

For the price we paid, the rooms were very small. We also spent more time docked than cruising. Our suite was on the water side, otherwise we couldn't have opened our curtains or sit in the verandah.

This was a Burgundy and Provence wine cruise. The included wineries chosen were mediocre and not enough. The better winery was optional, with a price tag. Including tips would be beneficial as there was a great discrepancy in everyone's dollar amounts.

Viking doesn't give enough of a bang for the money it charges and we won't be taking another cruise, unless corporate makes changes.

I would like to reiterate that all the staff is excellent.
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Cabin Review

Cabin 316
Well equipped but too small. There were two tvs and both would go on and off and the same time even if only one was used.
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