Koningsdam Review

AVOID rooms 8132 8134 8136 8145 8147 8149, possibly at the other end of lido

Review for Europe Cruise on Koningsdam
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dj2017
First Time Cruiser • Age 60s

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Sail Date: Sep 2016
Cabin: Verandah Stateroom

Rooms NOT to get - 8132/8134/8136 and opposite side

Loved the cruise but there is a real issue with noise transferring thru the floor on some specific rooms. 8132, 8134, 8136, and the corresponding ones on the other side of the ship. This made the balcony unusable, and the room not usable to even take a nap thru the day.

Couldn't figure out why there was continuous loud metal scraping sounds until we went up to the lido deck. There are 14 chairs starboard, and 14 port that are placed behind the coffee station located on ceramic tile type floor, as opposed to carpet for the rest of the area. Each time someone sits (and drags the chair in place, or rises and does the same, the metal feet cause a terrible noise. This goes on from ~6am-1030pm. The chairs are all heavy so lifting isn't really possible for guest.

Cabin Review

Verandah Stateroom

Cabin VA

Rooms NOT to get - 8132/8134/8136 and opposite side

Loved the cruise but there is a real issue with noise transferring thru the floor on some specific rooms. 8132, 8134, 8136, and the corresponding ones on the other side of the ship. This made the balcony unuseable, and the room not useable to nap thru the day.

Couldn't figure out why there was continuous loud metal scraping sounds until we went up to the lido deck. There are 14 chairs starboard, and 14 port that are placed behind the coffee station located on ceramic tile type floor, as opposed to carpet for the rest of the area. Each time someone sits (and drags the chair in place, or rises and does the same, the metal feet cause a terrible noise. This goes on from ~6am-1030pm. The chairs are all heavy so lifting isn't really possible for guest.

We spoke to the Lido manager (Bram) and he indicated 1. They can't put carpet there because of food regulations, (the chairs in the carpeted area don't cause the noise issue) 2. the plastic feet have worn off the chairs in less than 6 months, they've had plenty of complaints with some guests being offered other cabins but ours was an accessible one so not an option.

We really enjoyed all other aspects of our first cruise, and we were out most days on excursions, or 2 days we booked cabanas because we couldn't enjoy our balcony. This is more of a caution to others about these specific room locations. Others affected, questioned how, after 19 cruises that the mgmt hasn't figured out a solution....guess there must be a real bureaucracy to get approval to find a solution. ie slip on plastic feet that could be replaced as they wear, since Bram said they can't give up the 14x2 seats. Staff are there all the time so they could also just block this area off with those rope things they have everywhere restricting access, until the other carpeted areas a full, instead of having guests fill these areas.

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