There were two problems with embarkation in Vancouver, B.C.: the helpers didn't know where the luggage was to be dropped and the sign to Customs was not marked at all. We were on a B2B and in Honolulu the Guest Services manager bungled things for the 162 consecutive cruisers by first trying to write our names on the crews' hands to remember who we were. Finally someone came up with a document for our names/cabin #'s. MTD was good for our group except for 2 times there was an issue. We received our dining tickets every day but quickly figured out it was the host who seemed to be in over her head & messed up the reservations. There were too many MTD diners versus regular diners. We did have an issues with all the announcements by the cruise director: I can read the Cruise Compass for myself, or find it on TV, or on the computer screen at every elevator - I don't need him to read it every morning and every afternoon. Debarkation in Sydney went fast - we carried our luggage ourselves and were off within 15 minutes of leaving our cabin.