We had been on the Oosterdam before and enjoyed the time on board, but the Koningsdam we found the cabins are too small, the shore excursions a complete not of any real value. The 'Hop on Hop off' bus is the best way to enjoy most port. The most shocking is the charge for hotel service aud $25 a day I did know until the amount appeared on my statement they told me it was tips there is nothing to my knowledge in writing I was told that my travel agent should have told me.

The Cabin crew knew nothing about tips only what guest give them in the hand at the end of the cruise cash will do they said.So what can Holland America to fix this problum of just debiting guest account when ever the choose unhappy guest. As far as the Dining just average. Entertainment and activities average. Would I go again NO!