Quite an experience, but with minor inconveniences
We were not given choice of excursions by the Travel agent
The offered excursions were not covered by a short video on the TV system of the excursion with details such as length of coach drive, walking necessities during tour, etc. We werre not even informed that one tour was by boat and not by coach (Portofino excursion)
All inclusive price did not include bottled water in cabin
Shore excursions left much to be desired
Fruit juices were not freely available during lunchtime in the Maya buffet. There were also hardly any choices of any meat varieties
Otherwise all services provided were excellently carried out. The bar and speciality restaurants prices were not high.
Entertainment in bars and lounges was excellent.
Shops on board hardly offered any real discounts, however.
The overall cleanliness and customer care on the ship was outstanding with extremely friendly staff and continuous mainatenance of all areas, especially the toilets.
Convenient all over - no complaints