We opted for this ship, cause the reviews where mostly mixed, half good and half not so good, but it felt like the not happy people where over expecting. I don't believe that anymore.
The ship opted to not go to Bermuda before it even left port, it informed the travel agents, but not any of the guests. If you didn't use a travel agent, you where not told till 10pm that you where going to an unknown destination that would be announced at 8:30am the next day. The promise was a Canadian or New England Port. But we only took Bermuda weathered clothing.
Many people broke bones that night, due to falling down stairs because of the rocking of the waves (the stairs where roped off limits eventually), and we were not able to stay in bed due to the rocking! We felt we needed seat belts!(bring your own hammock) Many of the ceiling panels of the ship broke and it was raining inside the ship in countless locations, on decks the water had no business even getting down onto.
The king twin beds was hard and painful, we couldn't keep from falling in the crack between the two. Our cabin host was excellent and made the stay enjoyable and he was a pleasure.
The security and taxi people where very helpful and direct in getting us disembarked.