This was our first Alaska cruise and after being on the Serenade of the Seas, it will not be our last. We are not sure if the ship is that smooth, or the captain is that good. Probably both. I would think we were in port still and look up to discover we had set sail already. We have been on approx. 18 cruises, by all different lines and this ship wowed us totally. Our cabin was the best handicapped room we have had so far. The door opened without any help from anybodyall I had to do was push a button. That made it so easy to be independent on my buggy. The cabin was well appointed and very comfortable. I had room to recharge my moblilty buggy each night in the room. The shower had a seat and was well set up for handicapped use. I had very little trouble getting anywhere on the Serenade. Mayber getting out on deck 12 to go to the Seaview for a bite to eat was a little bit of a challenge, but I did it and alone several times. The staff is Royal as I expect on RCCL. We had a cabin crawl and allowed the use of our cabin as an example of a handicapped room. Our room stewart made a monkey for me at my request and added an elephant for good measure. I felt special and that's one reason I love to cruise. The staff always make you feel so good. Now for the only slight disappointment of the cruise. The menu was without imagination and became boring. Most items I ordered were prepared and presented in a somewhat lack luster way. The curry dishes were very tasty but caused discomfort long into the night. I had to stop ordering them. But the main problem in the food department-BEEFnot of good quality. I feel RCCL could save money by purchasing good beef and cooking it correctly and serving smaller portions. If somebody wants more, they will ask. I saw so much food sent back for various reasons, but mostly it was tough, dry, and tasteless. AND I eat my beef rare so it will not be tough,dry or tasteless. But with the exception of the prime rib-I could not eat the beef dishes. The duck was always great , as was the lobster. The Windjammer buffet was like most buffets with both good and bad selections. That strawberry soft serve ice cream is a sin! I'll miss it until my December cruise on the Voyager. The entertainment this trip was lacking but that is just my opinion and most people didn't seem to mind. Being handicapped kept us from doing some tours that were said to be too hard for us. Whale watching was the only one I wish we had done in Victoria. I heard it was fabulous. Oh well, next time. To summerize If you haven't been to Alaska but are thinking about it GO. The most beautiful scenary and what a great ship to see it from.
I loved my cabin, but I'm handicapped and wish I didn't need that great room. Bur since I do need it, I'm glad it was so wonderful and well thought out. The window was a nice size for viewing when not on deck. The hall ways were a little narrow but it worked ok for my buggy.