• TRAVEL NOTICE: Learn more about COVID-19
  • Newsletter
  • Write a Review
  • Boards
  • Find a Cruise
  • Reviews
  • Cruise Tips
  • News
  • Deals

Insignia Review

4.5 / 5.0
Editor Rating
193 reviews
19 Awards

Disappointing Oceania Cruise

Review for Insignia to Transatlantic
User Avatar
sbg42
10+ Cruises • Age 70s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Sep 2016
Cabin: Concierge Level Veranda Stateroom

This was our first time on Oceania. I had heard only good things about this cruise line. We were told that food was excellent, service great and ship lovely. Most of the aforementioned did not hold true. During the life raft drill, before we even left port, we were told that this was a sick ship and that there was Norovirus on our ship. They then said safety measures would be in place. This entailed cleaning the entire ship constantly-wiping floors, ceilings. railings and outdoor tables and chairs. At dinner we were giving salt and pepper paper packets. This went on for a week. The library was sealed. No cards were given out, no games were available. The laundry was closed. The cruise people worked extremely hard, but we should have been told before we boarded the ship in Malta that there was sickness aboard.

Cabin-- Our cabin was fine-great storage, but rundown looking. Our sink was chipped and the air did not work properly. It took 2 days and 4 people to fix the problem. The head of housekeeping tried to repair our sink. Our stateroom attendant was not efficient and it took the head of housekeeper to rectify our problems. We couldn't get ice on time when asked for three days and toiletries were not replaced until I went to reception.

The Social director, Erica, was wonderful and adorable and extremely helpful.

Cabin Review

Concierge Level Veranda Stateroom

Cabin A2

The cabin was adequate. The size was OK and the room had plenty of storage. The attendant gave us extra hangers. Our air did not work properly and it took two days to repair it and 4 different people. My husband was sick because of this and missed Palma. The room looked rundown and in need of sprucing up. The bathroom smelled moldy and the sink was chipped. The head of housekeeping made a great effort to make things better and touched up the sink.

Port Reviews

Malta (Valletta)

We planned out own tour and had a great time, going to M'dina and then Valletta.

Palma de Mallorca (Majorca)

We walked around the town, saw the sights and enjoyed ourself

Madeira (Funchal)

Great port and great private tour. Saw the entire place. Amazing how they used every spot for planting.

Cartagena (Spain)

Did our own walking tour. Saw the Roman ruins and walked through the town. Nice port

Gibraltar

Great port and fabulous private tour-- saw everything from Monkeys to castles to water.

Had a great lunch and enjoyed ourselves

Nassau

We were diverted to this port. Oceania should have come up with a better alternative to Bermuda than Nassau.

12 Helpful Votes

Find an Insignia Cruise from $1,199

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy and Cookies Statement and Terms of Use.