My wife and I choose this cruise based on the itinerary. It was called "In the Wake of the Vikings". We left Seattle on Seattle on Sept. 15 the spend some time in Norway. We flew through Iceland to Oslo and took the train from Oslo to Bergern; a wonderful trip. We arrived in Bergen on the evening of the 17th with the intent of checking in on the Ship and doing some planned activities. We arrived at the pier about 10:15 AM, neither conveyor belts that scan your items was working, thus a full pat down. Once through we were told it would be 10:30 AM before we could check in. It turned out that the systems to check us in were down and we could not check in until 11 AM. It seemed like no one knew what was happening and it was hard to get straight answer. That should have been a hint.
We got passed that and rode the funicular up the mountain, had lunch in the Fish Market and took a fjord tour by boat...a great day in Bergen! Since we were not sailing until the evening of the 19th, we took a farm tour that was included on the 19th and it was very enjoyable.
Let me say at this point that we are experienced cruisers with this being our 26th cruise since the early 1990's. All ocean cruises, no river cruises and no Viking. We read great things about the Star, which turned out not be true.