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This was our first cruise and our last. We are not big people but we found our stateroom to be very cramped. Our legs were covered in bruises from trying to squeeze past the oversized bed. Our first night in the main diningroom was a disaster. We waited over 40 minutes for a glass of wine. When we complained we were told that food takes priority. Food? What food? We were waiting for that as well. To be fair things did improve and we had no complaints about the service or the quality of the food after that. Everywhere you went on the ship it was noise and queues. Children, not that many thank goodness, were allowed to run riot. You couldn't relax on deck due to loud music, football games or movies on the large screen tv. The drinks served at the poolbars were of inferior quality, especially the cocktails. We had paid in advance for a drinks package which cost £280 per person! We chose not to go ashore on a couple of occasions. Any hope of a long, relaxing long lie were soon dashed. Constant announcements, aimed mainly at the crew, made it impossible to sleep. This whole experience was not our idea of a holiday and will never be repeated.

A nightmare

Jewel of the Seas Cruise Review by Lindahl

3 people found this helpful
Trip Details
This was our first cruise and our last. We are not big people but we found our stateroom to be very cramped. Our legs were covered in bruises from trying to squeeze past the oversized bed. Our first night in the main diningroom was a disaster. We waited over 40 minutes for a glass of wine. When we complained we were told that food takes priority. Food? What food? We were waiting for that as well. To be fair things did improve and we had no complaints about the service or the quality of the food after that.

Everywhere you went on the ship it was noise and queues. Children, not that many thank goodness, were allowed to run riot. You couldn't relax on deck due to loud music, football games or movies on the large screen tv. The drinks served at the poolbars were of inferior quality, especially the cocktails. We had paid in advance for a drinks package which cost £280 per person!

We chose not to go ashore on a couple of occasions. Any hope of a long, relaxing long lie were soon dashed. Constant announcements, aimed mainly at the crew, made it impossible to sleep.

This whole experience was not our idea of a holiday and will never be repeated.
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Cabin Review

Cabin 218
Outside cabin with large double bed. Facilities very basic and tired.
Claustrophobic.
  Jewel of the Seas Deck Plans