• TRAVEL NOTICE: Learn more about COVID-19
  • Write a Review
  • Boards
  • Log In
  • Find a Cruise
  • Deals
  • Excursions
  • More

Crystal Serenity Review

5.0 / 5.0
Editor Rating
286 reviews
43 Awards

Staff is simply amazing!! The Ship is perfect!!

Review for Crystal Serenity to Canada & New England
User Avatar
john2016
2-5 Cruises • Age 60s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Sep 2016
Cabin: Crystal Penthouse with Verandah

We had always wanted to try Crystal Cruises, and we weren't disappointed. Everything about the Crystal Serenity, the ship, the crew, our Penthouse stateroom, the food (AMAZING) and everything about the service and amenities met and exceeded our expectations. Attention to detail, spectacular food in all the venues, and incredibly attentive service by ALL the crew, really made the trip special. We had many special requests, and all were satisfied to perfection. We were particularly impressed with all the meals, and the included drinks and wine were all top shelf, we had no complaints. Our Penthouse Stateroom and Neil, our Butler, were great. In the Dining Room, we had a great table and John, our head waiter, was probably the best waiter throughout all cruise lines. Our Captain, Igor, was amazing and took care of all our crazy requests with a smile and no questions asked. The entertainment was great, the bars were great, and the ship was perfect. There is absolutely no question that we'll be back!!

Cabin Review

Crystal Penthouse with Verandah

Cabin CP

Great cabin, great view, plenty of room and super amenities.

Port Reviews

Quebec City

Great city and easy to walk the historic district.

Halifax

Easy to walk the city and see the sights without taking an excursion.

20 Helpful Votes

Find a Crystal Serenity Cruise from $1,999

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.