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A group of friends chose the tour and we wanted to go with them. Going to the islands were terrific and the staff were very friendly and helpful. We had not gone on a cruise in over 10 years, but disagree with the forced gratuity imposed by NCL as well as extra charges for dining and WiFi. There is a $13.50 charge per person per day to make your bed and provide towels.They didn't even change the sheets daily. For a couple that is $27 a day and if you have any children over 3 years old, that's an additional $13.50. For 2 people, it's still one bed. This is a mandatory charge They charge over $40 for 24 bottles of water which costs about $5 at home. You are not allowed to bring water on board that you bought onshore. I bought one 1 liter of water which cost $5.50. They added an 18%gratuity to hand me that bottle, plus tax. It was $6.72. You can empty out the bottle before boarding and refill on board or bring your own water bottle. There's a fridge in room so water can be cold. If you have 4G , don't bother with the Internet charges which are per device instead of per cabin. When docked or close to an island, you have access. Sit down dinners were good. The buffet food was mediocre and it was pure chaos trying to find a seat. Choices were only fair. Since meals are already included, didn't think you should pay an additional $25pp to eat at other restaurants, but it's an option. Helicopter ride over Maui was spectacular. Other tours were good and often included lunch.

Too many hidden charges!!

Pride of America Cruise Review by dsweeney

12 people found this helpful
Trip Details
  • Sail Date: September 2016
  • Destination: Hawaii
  • Cabin Type: Balcony
A group of friends chose the tour and we wanted to go with them. Going to the islands were terrific and the staff were very friendly and helpful. We had not gone on a cruise in over 10 years, but disagree with the forced gratuity imposed by NCL as well as extra charges for dining and WiFi.

There is a $13.50 charge per person per day to make your bed and provide towels.They didn't even change the sheets daily. For a couple that is $27 a day and if you have any children over 3 years old, that's an additional $13.50. For 2 people, it's still one bed. This is a mandatory charge

They charge over $40 for 24 bottles of water which costs about $5 at home. You are not allowed to bring water on board that you bought onshore. I bought one 1 liter of water which cost $5.50. They added an 18%gratuity to hand me that bottle, plus tax. It was $6.72. You can empty out the bottle before boarding and refill on board or bring your own water bottle. There's a fridge in room so water can be cold.

If you have 4G , don't bother with the Internet charges which are per device instead of per cabin. When docked or close to an island, you have access.

Sit down dinners were good. The buffet food was mediocre and it was pure chaos trying to find a seat. Choices were only fair. Since meals are already included, didn't think you should pay an additional $25pp to eat at other restaurants, but it's an option.

Helicopter ride over Maui was spectacular. Other tours were good and often included lunch.
dsweeney’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Shore Excursions
Service
Onboard Experience

Cabin Review

Balcony
Cabin BC 8128
Cabin makes great use of space. Enough drawers and closet space. Balcony is nice added space . Safe and fridge in room very convenient.
Deck 11 Inside Cabins, Balcony Cabins, Suite Cabins

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