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Our 12th cruise with Princess, 2nd time to Canaries and 2nd time on Emerald Princess. So the best way to do this review is a daily account: Saturday 17/08/16: Pulled up at the Mayflower Terminal a bit early, but check in still dealt with us early. As always it was smooth, seamless and efficient. Found our own way to our balcony stateroom and waited FIVE HOURS for our luggage to arrive so we were in a terrific mood especially after others who arrived after us and got their luggage in under an hour. Lunch at Horizon Court, Dinner in Michelangelo Restaurant, Naff show in theatre by wannabe 'comedienne' whose jokes were older that most of the grannies on board. Then the Fire!! Not in the Engine Room but an overheated fan 16 decks up, 45 minutes later all was back to normal. Sunday 18/09, Monday 19/09, Tuesday 20/09: Three sea days chilling out doing as little as possible other than eat, walk around, eat, theatre, eat, sleep!!! There was a lot of ex-P&O passengers on their first Princess cruise having exchanged their loyalty points to Princess Elite - What's gone wrong at P&O? Wednesday 21/09: Gran Canaria - did a shore excursion to the Maspalomas Dunes and Puerto de Mogan, very nice but hot! Then back to ship for more eating, more theatre, even more eating, and so to bed! Thursday 22/09: Tenerife - Do not believe port information that the centre of Santa Cruz de Tenerife is only 5 minutes walk away from the ship, more like 45 minutes in blistering heat! We took the tram to La Trinidad to visit the old city of La Laguna. The shopping arcades at La Trinidad reminded us of the grottier arcades seen in EDSA (Epifiano De Los Santos Avenue) in Manila, Philippines. At least the tram ride was quite spectacular. Friday 23/09: Lanzarote - I used to call this Lanzargrotty, but this time we did a tour around the northern part of the island and to the Jameos del Agua - the spectacular lava tunnel with a lagoon and underground auditorium, it took my breath away! The ground is uneven and despite warnings and advice from both Princess and the Jameos Del Agua some people took on this excursion without due care and caution and consequently there were slips, trips and falls - those people wouldn't attempt anything like this back home, so why do it there? Common Sense should prevail! Saturday 24/09: Madeira - We've done Madeira to death and when Captain Kent announced that there was a yacht regatta in the harbour,we watched it from the comfort of our balcony. Sunday 25/09: Sea Day and I applied for the $150 Ultimate Ships Tour which lasted over 4 hours taking in: Theatre, backstage, Medical Centre, Laundry, Galley, Food Storage, Chain Locker (Anchor and hawser storage and winding room), Engine Control Room, Bridge, and Champagne and canapes afterwards. Monday 26/09: Vigo - We did the most expensive shore excursion on our itinerary to Santiago De Compostela. My wife is Catholic, and I'm not, so it was a quick look inside the cathedral and then aim for a nearby cafe for a snack. Generally things on Princess are diminishing - The Champagne Waterfall (Now very old hat) is much smaller than when we first cruised in 2002. Cheap wine is used. No doubt next year replaced by emptying a fire extinguisher instead. Captain's Circle evenings take on the usual "Thank you for your loyalty to us, please keep spending lots of money with us and don't die". The drinks were complimentary, the jar of nuts is now a smaller jar of broken biscuits and canapes have disappeared altogether! Restaurant Menus have changed and not necessarily for the better - the once daily choice of Beef Medallions is now only once on the cruise, replaced by beefburger which on one evening was so poorly cooked that it made a McDonalds burger look and taste like a gourmet burger. The Curtis Stone Chicken and Leek Pie is nothing more the a soup in a bowl with a pastry top. I and a fellow Scots lady on my table grew up on pies and that was not a pie!! No wonder Curtis Stone is an unknown, or perhaps known for the wrong reasons. Princess Theatre still dishes up the great, good, acceptable and the dire. The Great being (in my opinion) were, Peter Howarth (vocalist) and Pingxin Xu (instrumentalist), Good were: Gary T Thompson (Comedian), Acceptable were Princess Singers and Dancers, Dire were Jo Little (Jokes older than the grannies on board) and David Copperfield (has been comedian, not the magician). Looks like budget cuts in that department as well. Other reviews praise their room stewards to the point that reviewers want to adopt them, our room stewardess did the absolute minimum required as per job description - no more, no less and in our case no extra tip either. Most of the customer facing staff (particularly waiters) lacked the lustre and wit seen on previous cruises in fact the whole ship lacked atmosphere - possibly something to do with the long repositioning to Sydney that laid ahead after our disembarkation.

Lacklustre Emerald

Emerald Princess Cruise Review by Piermaster

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Trip Details
  • Sail Date: September 2016
  • Destination: Canary Islands
  • Cabin Type: Balcony
Our 12th cruise with Princess, 2nd time to Canaries and 2nd time on Emerald Princess. So the best way to do this review is a daily account:

Saturday 17/08/16: Pulled up at the Mayflower Terminal a bit early, but check in still dealt with us early. As always it was smooth, seamless and efficient. Found our own way to our balcony stateroom and waited FIVE HOURS for our luggage to arrive so we were in a terrific mood especially after others who arrived after us and got their luggage in under an hour. Lunch at Horizon Court, Dinner in Michelangelo Restaurant, Naff show in theatre by wannabe 'comedienne' whose jokes were older that most of the grannies on board. Then the Fire!! Not in the Engine Room but an overheated fan 16 decks up, 45 minutes later all was back to normal.

Sunday 18/09, Monday 19/09, Tuesday 20/09: Three sea days chilling out doing as little as possible other than eat, walk around, eat, theatre, eat, sleep!!! There was a lot of ex-P&O passengers on their first Princess cruise having exchanged their loyalty points to Princess Elite - What's gone wrong at P&O?

Wednesday 21/09: Gran Canaria - did a shore excursion to the Maspalomas Dunes and Puerto de Mogan, very nice but hot! Then back to ship for more eating, more theatre, even more eating, and so to bed!

Thursday 22/09: Tenerife - Do not believe port information that the centre of Santa Cruz de Tenerife is only 5 minutes walk away from the ship, more like 45 minutes in blistering heat! We took the tram to La Trinidad to visit the old city of La Laguna. The shopping arcades at La Trinidad reminded us of the grottier arcades seen in EDSA (Epifiano De Los Santos Avenue) in Manila, Philippines. At least the tram ride was quite spectacular.

Friday 23/09: Lanzarote - I used to call this Lanzargrotty, but this time we did a tour around the northern part of the island and to the Jameos del Agua - the spectacular lava tunnel with a lagoon and underground auditorium, it took my breath away! The ground is uneven and despite warnings and advice from both Princess and the Jameos Del Agua some people took on this excursion without due care and caution and consequently there were slips, trips and falls - those people wouldn't attempt anything like this back home, so why do it there? Common Sense should prevail!

Saturday 24/09: Madeira - We've done Madeira to death and when Captain Kent announced that there was a yacht regatta in the harbour,we watched it from the comfort of our balcony.

Sunday 25/09: Sea Day and I applied for the $150 Ultimate Ships Tour which lasted over 4 hours taking in: Theatre, backstage, Medical Centre, Laundry, Galley, Food Storage, Chain Locker (Anchor and hawser storage and winding room), Engine Control Room, Bridge, and Champagne and canapes afterwards.

Monday 26/09: Vigo - We did the most expensive shore excursion on our itinerary to Santiago De Compostela. My wife is Catholic, and I'm not, so it was a quick look inside the cathedral and then aim for a nearby cafe for a snack.

Generally things on Princess are diminishing - The Champagne Waterfall (Now very old hat) is much smaller than when we first cruised in 2002. Cheap wine is used. No doubt next year replaced by emptying a fire extinguisher instead.

Captain's Circle evenings take on the usual "Thank you for your loyalty to us, please keep spending lots of money with us and don't die". The drinks were complimentary, the jar of nuts is now a smaller jar of broken biscuits and canapes have disappeared altogether!

Restaurant Menus have changed and not necessarily for the better - the once daily choice of Beef Medallions is now only once on the cruise, replaced by beefburger which on one evening was so poorly cooked that it made a McDonalds burger look and taste like a gourmet burger. The Curtis Stone Chicken and Leek Pie is nothing more the a soup in a bowl with a pastry top. I and a fellow Scots lady on my table grew up on pies and that was not a pie!! No wonder Curtis Stone is an unknown, or perhaps known for the wrong reasons.

Princess Theatre still dishes up the great, good, acceptable and the dire. The Great being (in my opinion) were, Peter Howarth (vocalist) and Pingxin Xu (instrumentalist), Good were: Gary T Thompson (Comedian), Acceptable were Princess Singers and Dancers, Dire were Jo Little (Jokes older than the grannies on board) and David Copperfield (has been comedian, not the magician). Looks like budget cuts in that department as well.

Other reviews praise their room stewards to the point that reviewers want to adopt them, our room stewardess did the absolute minimum required as per job description - no more, no less and in our case no extra tip either.

Most of the customer facing staff (particularly waiters) lacked the lustre and wit seen on previous cruises in fact the whole ship lacked atmosphere - possibly something to do with the long repositioning to Sydney that laid ahead after our disembarkation.
Piermaster’s Full Rating Summary
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Cabin Review

Balcony
Cabin BE C226
Lost count of the number of BE type cabins I;ve stayed in but all I can say is that our room stewardess did the absolute minimum required as per job description - no more, no less and in our case no extra tip either.
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