We choose this cruise for the itinerary and to see if we might like to start cruising with NCL. Took about 30 minutes to decide once was enough. We had the ultimate beverage package which included nothing but alcoholic drinks. Had to purchase specialty coffee and bottled water. The poor servers spent as much time apologizing to the guests as they did serving. We ate in the specialty restaurants each night (part of our package). It was good, service was fairly good in most places. Our only main dining room experience was for breakfast our server was very sweet and nice, but slowwwww.
Cabin attendant was also nice and efficient, we are used to getting to know and converse with our stewards. He said hello to us twice in 5 days. No communication about anything from start to finish. Cabin was small but lots...LOTS of storage, the shower was one of the best on any ship.
We purchased the thermal spa pass and used it a lot. As always there were chair hogs and people that couldn't understand the concept of quiet and serenity. When it was good it was very very good, glad we spent the money for the most part.
We didn't watch any of the evening shows so no comment on that.
We have been on older refurbished ships with other cruise lines, in our opinion the Jewel showed her age. Not a very elegant ship, but this is very subjective, other guests found her beautiful.
Final day was completely disorganized and poorly managed. It's like management on this shop missed Cruise Organization 101.
Bottom line NCL is not for us, but we are quiet, non-party people. We have busy social work lives and prefer to just enjoy each other's company when cruising.
Nice, small with lots of storage