1. Home
  2. Cruise Reviews
  3. Navigator of the Seas
After two great cruises with RCI in previous years we had high hopes for the Navigator, but our dreams did not come true. RCI has become the king of the upsell, and the continuous hounding to buy buy buy severely detracted from the overall experience. A few vestiges of what cruising used to be remain, but we will be looking elsewhere the next time around. Embarkation from Southampton was well organized and went quickly. Our inside cabin (6509) at the front of the ship was adequately sized. I was initially concerned because the cabin was directly above the Star Lounge, but we couldn't hear any noise from the entertainment. There were odd tapping and clattering noises periodically throughout the night, but earplugs took care of those. Our room steward was very friendly and very responsive to the few requests that we made, but was not very efficient or consistent. The room wasn't vacuumed once during the entire cruise, and didn't appear to have been vacuumed before our arrival. We found a pair of womans' shoes under the couch that I tried to pass off to my cousins, but could find no takers. We left them for the next guest. Service in the dining room was wonderful, one of the last vestiges of the traditional cruise experience that RCI has managed to retain. Our waiter and assistant waiter quickly learned our preferences and frequently brought us an extra appetizer or entree for our table to share. Food quality ranged from average to excellent. Don't look for surf and turf or that lobster dinner that you enjoyed on previous cruises unless you want to pay an additional $35. In addition to the four specialty extra cost restaurants on board, RCI even managed to find a way to upsell you in the main dining room. For shame. Food in the Windjammer was average cruise ship fare. The breads and breakfast pastries were very good but the desserts were generally a disappointment. The three production shows were a big disappointment. Although the singers and dancers were very talented, they were betrayed by the poor quality of the material they were given to work with. Much of the choreography was especially awkward. To add insult to injury the sound in the Metropolis Theater was poorly mixed, loud to the point of distortion, with the orchestra drowning out the vocals. Word must have spread quickly because the theater was never more than half full for any of the three production shows. The headliner acts that RCI had little hand in producing were much better, and were very enjoyable. Other than the theater, public spaces on the ship felt very crowded, but you could often find a table or seat in the bars if you hovered like a vulture or it was later in the evening. Activities on sea days seemed sparse compared with other cruises that we have taken. Negative comments notwithstanding she's a beautiful ship; it's a shame that she doesn't have better management.

Poor management and greed betray a beautiful ship

Navigator of the Seas Cruise Review by Smilin' Jack

15 people found this helpful
Trip Details
After two great cruises with RCI in previous years we had high hopes for the Navigator, but our dreams did not come true. RCI has become the king of the upsell, and the continuous hounding to buy buy buy severely detracted from the overall experience. A few vestiges of what cruising used to be remain, but we will be looking elsewhere the next time around.

Embarkation from Southampton was well organized and went quickly.

Our inside cabin (6509) at the front of the ship was adequately sized. I was initially concerned because the cabin was directly above the Star Lounge, but we couldn't hear any noise from the entertainment. There were odd tapping and clattering noises periodically throughout the night, but earplugs took care of those.

Our room steward was very friendly and very responsive to the few requests that we made, but was not very efficient or consistent. The room wasn't vacuumed once during the entire cruise, and didn't appear to have been vacuumed before our arrival. We found a pair of womans' shoes under the couch that I tried to pass off to my cousins, but could find no takers. We left them for the next guest.

Service in the dining room was wonderful, one of the last vestiges of the traditional cruise experience that RCI has managed to retain. Our waiter and assistant waiter quickly learned our preferences and frequently brought us an extra appetizer or entree for our table to share. Food quality ranged from average to excellent. Don't look for surf and turf or that lobster dinner that you enjoyed on previous cruises unless you want to pay an additional $35. In addition to the four specialty extra cost restaurants on board, RCI even managed to find a way to upsell you in the main dining room. For shame.

Food in the Windjammer was average cruise ship fare. The breads and breakfast pastries were very good but the desserts were generally a disappointment.

The three production shows were a big disappointment. Although the singers and dancers were very talented, they were betrayed by the poor quality of the material they were given to work with. Much of the choreography was especially awkward. To add insult to injury the sound in the Metropolis Theater was poorly mixed, loud to the point of distortion, with the orchestra drowning out the vocals. Word must have spread quickly because the theater was never more than half full for any of the three production shows. The headliner acts that RCI had little hand in producing were much better, and were very enjoyable.

Other than the theater, public spaces on the ship felt very crowded, but you could often find a table or seat in the bars if you hovered like a vulture or it was later in the evening.

Activities on sea days seemed sparse compared with other cruises that we have taken.

Negative comments notwithstanding she's a beautiful ship; it's a shame that she doesn't have better management.
Smilin' Jack’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Royal Caribbean Navigator of the Seas price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.