• Cheers to 25 years: Celebrate with Us!
  • Write a Review
  • Boards
  • Log In
  • Find a Cruise
  • Deals
  • Excursions
  • More

MSC Splendida Review

4.5 / 5.0
Editor Rating
330 reviews
1 Award

Not a very good cruiseline, in my opinion

Review for MSC Splendida to the Baltic Sea
User Avatar
10+ Cruises • Age 50s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Sep 2016
Cabin: Balcony Stateroom

MSC Splendida was a beautiful ship. It had the largest and nicest stateroom we have ever stayed in, and this was, I think, my sixteenth cruise.

The biggest problem was with excursions. We arrived on ship and attempted to book excursions on Interactive TV. It NEVER worked the entire trip. I met with one employee at the excursion desk and he was rude, disinterested, and not helpful. I felt like he thought we were all just a bother. (I remember his name, but have not provided it just in case he was having a bad day). I also attempted 3 excursions in Belgium, and was told I could not go on these particular excursions because they had no English speaking guides left. I should have said "I do not care, I still want to take the canal cruise." Instead, I was offered a transfer to a town, where there was a beach. Paid for the transfer, but was not happy at the beach. I really wanted to participate in one of the excursions. I would have booked them online, but thought I would get more information when I was on the ship. Did not happen. If ITV worked, I could have possibly booked one of the excursions in Belgium that I wanted. Now I feel like that was just a wasted port for us. And we cannot get it back.

We paid for the internet package, which was a waste. It did not work very well. My wife talked to the guest relations people, twice, about it. I told her I wanted to cancel it, but she chose not to.

Cabin Review

Balcony Stateroom

This cabin was excellent. It did not look like a cruise stateroom. Nicely dressed up. Only problem was their interactive television did not work too well. And I could never book an excursion on it the entire trip.

Port Reviews


However, we visited Arundel castle on our own. It was outstanding.

8 Helpful Votes

Find an MSC Splendida Cruise from $139

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

We have updated the Cruise Critic Privacy and Cookie Statement effective on October 1, 2020. Please click here for more information.