Dining options were poor... If you want good food you have to pay extra even in complementary dining rooms. No offerings of surf and turf or lobster on a new england cruise? free offerings were very limited, portions small and meat was tough. I tried the steak 2 nights and both times "medium" was served as well over-done... Comment to server was answered with a "sorry"... Staff are exhausted. They work 8 months without a day off and do not even get more than 6 hours straight rest time per day. Entertainment was not bad but the venues filled up fast and we often could not get a seat for some of the shows. Washroom in the cabin had a bad smell. There was no insulation in the cabin walls... I could hear every word the neighbors said! Long lines for guest services... Full of very upset people. Promenade deck was constanly closed in areas so I couldnt even walk around the ship easily. I wont sail Norwegian again.