Complimentary dining is not so complimentary...

Dining options were poor... If you want good food you have to pay extra even in complementary dining rooms. No offerings of surf and turf or lobster on a new england cruise? free offerings were very limited, portions small and meat was tough. I tried the steak 2 nights and both times "medium" was served as well over-done... Comment to server was answered with a "sorry"... Staff are exhausted. They work 8 months without a day off and do not even get more than 6 hours straight rest time per day. Entertainment was not bad but the venues filled up fast and we often could not get a seat for some of the shows. Washroom in the cabin had a bad smell. There was no insulation in the cabin walls... I could hear every word the neighbors said! Long lines for guest services... Full of very upset people. Promenade deck was constanly closed in areas so I couldnt even walk around the ship easily. I wont sail Norwegian again.