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Wind Star Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
109 Reviews

Disaster

Wind Star Cruise Review by Drkkmac

9 people found this helpful
Trip Details
  • Sail Date: Aug 2016
  • Destination: the British Isles & Western Europe
  • Cabin Type: Deluxe Oceanview Stateroom

We chose this cruise because of the date, destination and my birthday.

Our documentation stated the cruise left from Edinburg and the address on the ticket was for Edinburgh; however, when we gave our ticket and documentation to the cab driver, he took us to the port. When we arrived, we had to find a harbor master to locate ship-then we discovered we were to leave from Dundee. 75 miles away! We were lucky, our driver could take us and we arrived just in time to leave-$290.00 later!! We called the "emergency numbers 3 times-no one returned our phone calls-so don't bother calling them!!

Our cabin lacked furniture by the bed and we had to charge phones, iPad and lay them on the floor with reading glasses and other nighttime things!

First day, excursions were in chaos and we waited over an hour for the buses to arrive!!

First day, we had booked an excursion to see a castle with falconry demonstration. Our guide decided we need to be back early 3 hours for lunch??) so she cut the trip short!! She treated us like we were small children and regaled us with stories of her teaching " dumb" royalty in a private school.

The special exhibit for this trip was watching a high school band perform. Seriously!! A part of that trip-we were taken to a battleground with a nice Visitor's center-BUT! Our same guide did not let us go inside!! Instead she led us outside and lectured for 30 minutes! Guess she knew more than the historians!!

When we returned, Windstar was contacted-which acted like all was our fault because we were ignorant and did not read our documentation! We are two doctors who travel a great deal and were insulted! We spent 4 days pre cruise in Edinburh-thank goodness-on our own or I do not know I'd we could have seen the city. Their excuse, we did not pay their transportation fee to port! And did not stay at their hotel. We stayed at a beautiful Trip Advisor boutique hotel which we loved!!

We were less than impressed with Windstar-this was our second-had it been our first-it would have been our last!!after they have your $$, you are totally written off!! Trying to communicate with their staff before we left was a nightmare as well!!


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Cabin Review

Deluxe Oceanview Stateroom

No night stands: only one electrical outlet!! Luckily I travel with an extension cord as there was no plug near bed for my husband's c-pap machine!!


Port & Shore Excursion Reviews


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Drkkmac
1 Reviews Written
9 Helpful Votes
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