We hadn't received any communication before our cruise, so via our travel agent I asked via email for documentation and received only boarding passes but nothing else and had to ring up Pearl Seas when in Tpronto the day before to find out what time we could/should board the ship. A time frame was advised and when we boarded we found that there had been an earlier reception which we had missed and that we were only just in time for lunch. However the boarding process was quick and easy despite having no luggage tags.
Once on board we found the crew very courteous and helpful. The stateroom was very comfortable and had some hanging space and plenty of drawer space for unpacking. This was part of a bigger trip for us and we were not travelling light, but we were able to store all our clothes and other luggage comfortably in the stateroom. We liked the full length sliding door to the balcony to be able to watch the passing scenery and as the weather was warm we were able to use the balcony to sit out on on some occasions. The ship was easy to get around, six levels including the top deck and we used the stairs all the time. The main stairs, which were the only ones that took you to all levels, did get congested at busy times. There was also a lift, but we left that to some on board who were unable to climb stairs.
There was one dining room and seating wasn't allocated, so we were able to sit with and meet different people at meal times. For breakfast there was a buffet table with fruit, cereals, pastries and cold meat/cheese etc and in addition you could select other items from the menu or mix and match as you preferred. you could ask for things not on the menu eg I had berries for desert instead of the items on the menu. Half portions were an option on the menu and I also saw people sometimes having double portions or eg both the soup and salad for starter as well as the other 2 courses. So dining was very flexible. Lunch and dinner were 3 courses with wine drinks served with lunch and dinner. There was also a cocktail hour every day at 5:30pm in the two larger lounges and this included drinks and finger food. Then after dinner drinks were available in the lounge during the after dinner entertainment, which generally went until 9:30pm.