We wanted to return to Alaska 32 years after our previous cruise. Ship was acceptable, a little worse for wear. Dining was disappointing, especially the specialty restaurants. Bars were adequate, and Martini Bar was a great show. We only went to one production show and it was good. Cruise Director was unfunny. Despite advance notices, the captain was also unfunny and difficult to understand.
We used Viator for shore excursions, and they were good. The "whale watching" was disappointing; saw the backs of four whales and none breached the water. The salmon bake was fair at best, the fish overcooked and slathered with a mediocre sauce.
Embarkation was slow. I walk with a cane and so they insisted I board by wheelchair, we then waited about a half hour for a chair and an attendant while others who arrived later were served. Tendering at Juneau was slow and disorganized.
We rarely saw our cabin steward. Would have appreciated ice in the room daily, and refreshing the flowers before day 7.
This was cruise #40 for my wife and me. We prefer smaller ships, with fewer than 2000 passengers. Food better on Oceania, Azamara and on previous cruises, Celebrity.
Don't miss the Pike Place Market in Seattle and Buchart Gardens in Victoria (although the lighting after dark is inadequate)
Comfortable, clean. Good temperature control.