Not for us, the ship is large and holds over 4000 people and at times you know this, it has many different nationals, Germans being the dominant guests. The ship is very clean and well presented and the cabins are spacious , we had a balcony which was nice. Food is plentiful in the self service section, but not always very hot, but it can be difficult to find a seat. We only went to the main restaurant once which was ok but being the only two people on an eight person table a bit strange. Service was slow and the food choice limited compared to other cruise lines. Entertainment was geared towards the Italian market so not really our thing , but that is personal taste. Everything is payment in addition, drinks, cinema, and any other activity. The excursions are ok and as normal expensive. However the shuttle service when provided was expensive and NO DISABLED GUEST transport available. This is not a cruise for the Disabled , although the cabins that are adapted are good, the other facility's are poor , limited assistance and no trips or transport for the disabled provided. Most British guests we spoke with would not use MSC again and in particular the disabled guests. However it is a much more relaxed dress code which some people prefer.