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We booked this cruise as a last minute getaway with the intention of not getting off and spending the day in the spa and eating. P&O wouldn't normally be my first choice of cruise line and after the cruise, I would actually have to say never again. The ship itself appears to be nice but upon closer inspection, a lot of the materials used felt cheap, as a result the ship, which is only 18 months old is very tatty in certain areas. Our balcony cabin felt small and cramped with low ceilings and an almost impossibly small bathroom. There were stains and marks all over the sheets when we first arrived so I had to ask the cabin steward to change them. The real let downs for me were the food and the service. The food was quite frankly disgusting, the buffet options were limited and the quality nowhere near the standard of P&O's competitors. The food in the dining room was somewhat better but was all either cold or overcooked or tasteless. Not one member of staff even smiled at us throughout our two days on board. The spa is nice, although awkwardly positioned near guest services. I felt that throughout the day they oversubscribed it to the point where it was no longer relaxing. I wonder if it was because it was a two day cruise and possibly wouldn't happen on a longer sailing.

Will not be sailing on P&O again unfortunately

Britannia Cruise Review by esesohsam

27 people found this helpful
Trip Details
We booked this cruise as a last minute getaway with the intention of not getting off and spending the day in the spa and eating. P&O wouldn't normally be my first choice of cruise line and after the cruise, I would actually have to say never again.

The ship itself appears to be nice but upon closer inspection, a lot of the materials used felt cheap, as a result the ship, which is only 18 months old is very tatty in certain areas. Our balcony cabin felt small and cramped with low ceilings and an almost impossibly small bathroom. There were stains and marks all over the sheets when we first arrived so I had to ask the cabin steward to change them.

The real let downs for me were the food and the service. The food was quite frankly disgusting, the buffet options were limited and the quality nowhere near the standard of P&O's competitors. The food in the dining room was somewhat better but was all either cold or overcooked or tasteless. Not one member of staff even smiled at us throughout our two days on board.

The spa is nice, although awkwardly positioned near guest services. I felt that throughout the day they oversubscribed it to the point where it was no longer relaxing. I wonder if it was because it was a two day cruise and possibly wouldn't happen on a longer sailing.
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